Avoma Review: Features & Pricing

Avoma is an AI meeting assistant that captures, transcribes, and analyzes meeting data to increase meeting productivity. With real-time transcription, AI notes and meeting analytics, Avoma helps customer-facing teams, sales, and support staff have more productive and insightful meetings.

In this review, we’ll go into the features and pricing for 2024 and compare it to Jamie, a powerful alternative with advanced AI and a different approach to boosting your productivity.

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What is Avoma?

Avoma is an AI meeting assistant that automates the capture, transcription, and analysis of meetings so teams can focus on the discussion, not note-taking. It has features like real-time transcription, AI notes, and meeting analytics that cover the entire meeting process from scheduling and reminders to recording and summarization. Avoma is for sales, HR, and customer-facing teams that need insights from their meetings to make data-driven decisions and improve performance. By using revenue intelligence, Avoma automates tasks, manages pipelines, and provides actionable insights to increase deal win rates.

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Key updates And New Features Introduced in 2024.

Avoma introduced several key updates in 2024 aimed at enhancing its functionality and user experience:

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Usage Intelligence Dashboard

You can see how your team is using Avoma. View time spent on calls, who is listening to recorded conversations, and the ROI of using Avoma. Helping you to monitor team engagement, hold people accountable for learning, provide feedback, and measure sales coaching effectiveness.

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Handoff Router

Simplifies the process of scheduling meetings during calls by connecting prospects with the first available AE instead of back-and-forth scheduling.

• Automated Scheduling: Books meetings while the lead is still on the call, no time zone issues, no calendar conflicts.
• Customizable Forms: Design forms to capture exactly what you need during the lead handoff.
• CRM Integration: Updates your CRM with accurate meeting data, no manual input, no errors.

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Email Follow-ups

Send follow-up emails with either detailed notes or a quick AI summary with one click.

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Zapier Integration

Connect Avoma with over 6,000 apps to automate workflows.

Examples of Automation

• Create documents in Google Drive from meeting notes.
• Analyze conversations with external AI tools.
• Sync call notes to CRM or other management tools.
• Availability: Starter Plan and above.

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Forecast Settings

Control who can see and edit sales forecasts and targets.

• Set permissions by role so sensitive data is secure.
• Keep forecasting for managers and leaders only; no unauthorized changes.

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Video Playback

• Closed captions for everyone to be able to see meetings.
• Chapter displays to jump to specific sections quickly.
• Clean and simple video player with a big play button and slim player bar.

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Key Features of Avoma

AI Meeting Assistant

The AI Meeting Assistant is your personal note-taker, joining all your meetings automatically. You can still choose which meetings you want the assistant to join—internal, external, or all. It records, transcribes, and summarises your meetings.

Live Transcription

Avoma’s live transcription technology transcribes conversations in real time, you can follow along or catch up on what was said, even in long meetings. The transcripts are searchable so finding something later is quite easy.

Multi-Language Support

Avoma supports over 30 languages, including English, Spanish, French, and more niche ones like Tamil and Hindi. This is great for global teams as everyone’s voice is captured accurately, no matter the language spoken. Additionally, Avoma's multi-language support is beneficial for teams working remotely, ensuring effective communication and collaboration regardless of location.

CRM & Dialer Integration

Integrating Avoma with your CRM and dialers like Salesforce and HubSpot. It logs meetings, updates contact records, and syncs notes, so you save a lot of manual effort and have consistent customer data.

Speaker Identification

Speaker identification works by recognizing different voices in the conversation. This feature lets you see who said what without any manual editing. Over time, it learns the voices of your frequent speakers so it gets more accurate.

Live Bookmarking

Live Bookmarking lets you mark important moments during the meeting in real time. By clicking on pre-defined categories like “Decision” or “Pain Points,” you can reference critical moments or parts of the meeting later without having to re-watch the whole meeting.

Topic Detection

Avoma categorizes conversations into topics like “Next Steps," “Pain Points,” and “Business Need.”. This makes it super easy to navigate through long conversations and pull out the important bits without having to read the whole meeting.

AI Notes

The AI Notes provide a summary of your meetings, capturing key points, action items, and decisions. The notes are clean, structured, and editable, so you can send out recaps or update your CRM with the latest info.

Meeting Scheduling

Avoma’s scheduling tool can create purpose-based scheduling pages to avoid the back-and-forth of finding meeting times. It integrates with your calendar and lets you set meeting buffers hours and daily limits to manage your time better.

Collaborative Note Editor

The collaborative note editor lets team members co-edit notes in real time during or after the meeting. It’s a shared collaboration space where everyone can contribute so you can capture all the meeting details and nothing gets missed.

Snippets

The snippets feature is great for highlighting and sharing specific parts of the conversation. With one click, you can create audio or text snippets so you can focus on the most important bits without sharing the whole recording.

Playlists

Avoma lets you create playlists of the most important meeting moments, like objection handling or negotiation tactics. It’s like a training library you can customize for your team so it’s a great tool for ongoing learning and development.

Activity Dashboard

The Activity Dashboard gives you an overview of all meeting activities across your organization. It shows data on how much time your team is spending in meetings, who’s most active, and which conversations are taking up the most time so managers can see engagement levels, key moments and focus areas.

Interaction Intelligence

Avoma’s interaction intelligence goes deeper into conversation dynamics, looking at talk-to-listen ratios, filler words, and monologue lengths. This feature helps you identify areas to improve, like reducing unnecessary talk time or getting quieter participants more engaged.

Keyword Tracking

This feature tracks specific keywords mentioned in the meeting, which is great for sales and customer success teams. You can monitor the frequency of words like “pricing” or “renewal” to see what’s top of mind for your customers and tailor your follow-ups accordingly.

Competitor Intelligence

Competitor intelligence tracks the conversation outcomes and how often your competitors are mentioned in the meeting. This gives you a clear view of how often and in what context your competitors are coming up in conversations so you can refine your positioning.

Scorecards & Coaching

Scorecards let you rate meetings based on custom criteria. Use this for coaching purposes to score how well team members handle objections, present solutions, or maintain engagement, so every meeting is a learning opportunity.

Deal Intelligence

Deal intelligence gives you an overview of your deals, showing which ones are moving well and which ones need attention. Helps sales teams stay proactive and manage pipelines without having to dive into the CRM all the time.

GDPR Compliance & Security

Avoma takes data security and compliance very seriously. It has GDPR-compliant features, including customizable consent notifications and the ability to request data deletion so your data is managed responsibly and transparently.

Customizable Templates

Avoma has customizable templates for meeting agendas and notes. These templates help maintain consistency in how meetings are structured so that important topics are always covered.

Offline Meeting Recording

Avoma’s mobile app lets you also record meetings during offline meetings and upload them later. This feature is great for in-person meetings and converting them into digital notes and summaries that your team can access.

Shared Agenda Templates

These templates help create a meeting framework across your team so every meeting covers all the necessary topics. Great for structured discussions in recurring meetings like weekly check-ins or strategy sessions.

Actionable Action Items

Avoma shows action items during and after the meeting so you can see follow-ups quickly. This feature looks for action words and compiles them into a list so post-meeting task management is a breeze.

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Detailed Pricing Analysis of Avoma vs. Jamie

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Breakdown of Avoma’s Pricing Tiers

Both Jamie and Avoma have great features to improve your meeting experience but they do it in different ways. Avoma has a lot of structured features like real-time transcription, keyword tracking, advanced scheduling, and CRM integrations, so I truly believe it's a powerhouse for teams that need deep meeting intelligence and automation, especially for sales managers.

Jamie takes a different approach with its Executive Assistant Sidebar. It’s not just a chat function, it’s an executive assistant that's there right by your side (quite literally, might I add) during and after meetings. Here’s how Jamie’s Sidebar adds value:

• Real-Time Help: Jamie’s Sidebar lets you ask specific, real-time questions about your meetings. Whether you need insights on key discussion points, action items or strategies to tackle when reconnecting with a client, Jamie’s Sidebar gives you intelligent, context-aware answers that feel customized just for you.

• Flexible and Adaptable: Instead of preset keyword tracking or pre-defined topics, Jamie lets you guide the conversation with natural language questions. It adapts to your unique needs, giving you information that’s not bound by rigid templates, like ChatGPT or Claude but supercharged with all your meeting details at hand.

• Effortless Integration with Any Platform: Jamie doesn’t use bots or integrations that slow you down. It works with any video conferencing tool and captures meeting details even for in-person meetings without internet, so it’s a reliable companion no matter where you are, and which platform you use. Jamie simply works with a click of a button.

• Private: With Jamie, you get a bot-free, private experience. Your audio is deleted post-transcription so sensitive information is secure, perfect for those who value confidentiality.

While;

• Avoma is brilliant at structured meeting management features,
• Jamie takes a more conversational approach and gives you on-demand help.

Whether it’s to recall important details, strategize for future meetings, or just jot down key points in a simple way, Jamie’s Sidebar makes you feel like, you have an expert coach, expert sales manager, or expert professional from any field you would imagine, right by your side, ready to guide you. The best thing about the sidebar is that you get assistance "in the moment," right when you need it, whether it's during the meeting or after.

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So What Do I Really Think about Avoma and Jamie’s Pricing Plan Analysis?

It really comes down to how you work. If you like a guided, feature-rich meeting management tool, Avoma is an amazing tool for you. But if you want a flexible, intuitive assistant that feels personal, and adaptive and is always there to help with a simple question, Jamie is an equally great, but different, option. It's totally up to you to know which meeting tool is best for you. Someone you can talk to (Jamie) or someone who already produced the insights for you without your conversational input (Avoma).

The choice is yours.

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Pros and Cons of Avoma vs. Jamie

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Pros of Avoma

• Users appreciate Avoma's functionality and support, saying,
  • “The service and support has been fantastic.” User, Sep 17, 2024.
• Avoma provides valuable post-call insights, allowing users to
  • “look back at them and to see how much I tend to do that.” Shannon H., Sep 13, 2024.
• The transcription feature stands out for many, with one user noting,
• “It does a good enough job of recording and distinguishing those on the call.” Verified User in Professional Training & Coaching, Sep 10, 2024.
• Avoma is praised for highlighting areas of improvement, as one user mentioned,
  • “Avoma has helped me notice the areas or the questions in my calls that I am not consistently asking.” – Verified User in Health, Wellness, and Fitness, Sep 05, 2024.
• Users find it invaluable for managing meetings, describing it as,
  • “an invaluable tool for our team, especially when it comes to managing and optimizing our meetings.” Verified User in Marketing and Advertising, Aug. 16, 2024.

Cons of Avoma

• Some users feel the AI can be intrusive, with one remarking,
  • “It just makes it feel like someone else is on the calls.” – Shannon H., Sep 13, 2024.
• There are occasional speed issues, as highlighted by a user who said,
  • “Can be slow in function and navigation. Loading takes longer than I feel like it should.” Verified User in Professional Training & Coaching, Sep 10, 2024.
• Avoma’s AI note-taking has room for improvement, with feedback stating,
  • “It sometimes mixes up words, when I think it should use AI more to fill the gaps.” – Verified User in Health, Wellness, and Fitness, Sep 05, 2024.
• Some users find the AI presence overwhelming, feeling like
  • “a big brother watching over you at all times.” Griffith P., Sep 04, 2024.
• The software’s extensive features can feel overwhelming, as noted by a user,
  • “Until you get to learn a few shortcuts it can seem overwhelming to set up.” – Mark R. B., Aug 29, 2024.
• Some users find the summaries lacking, stating,
  • “Not great AI note summary, frequent mistakes in words and meeting attendees.” – Verified User, Aug 09, 2024.

Source: G2

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Conclusion and Final Thoughts on Avoma

Okay, done! Avoma and Jamie are two fantastic meeting assistants, each with their own amazing, unique features. If you want a tool that goes deep on meeting management with features like real-time transcription, meeting analytics, and advanced CRM integration, Avoma might seem like the best tool for you. Avoma is great for sales teams, customer support, and anyone who wants a data-driven approach to their meetings.

And then there’s Jamie for those who want flexibility and simplicity without sacrificing brains. With the Executive Assistant Sidebar, Jamie is like your personal coach, answering your questions in real-time, helping you extract key insights without the hassle of multiple tabs and templates. You can simply ask Jamie, “Hey, what did we decide on earlier?” and the sidebar will be there to answer it anytime, regardless of what question you may want to ask.

So, which one is better? Honestly, that depends on your work demands. Avoma is the tool you choose if you like everything structured and prepackaged. Jamie is for those who want to shape the conversation and adapt to their needs with answers on demand.

At the end of the day, it’s all about how you work: do you like a guided path with lots of features or do you like to ask your assistant for help whenever you need it? Jamie might be that breath of fresh air you’ve been looking for.

Try Jamie now and see how having a smart assistant by your side can make every meeting a success. Who knows, you might say, “Wow, where have you been all my life?”

Okay, maybe not that dramatic but you get the point 😉

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FAQS on Avoma

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What Are the New Features of Avoma in 2024?

Avoma introduced several exciting updates in 2024 to enhance functionality and user experience. Key additions include the Usage Intelligence Dashboard for tracking team engagement, Handoff Router for seamless scheduling during calls, and Automated Scheduling that books meetings instantly. The Zapier Integration now connects Avoma with over 6,000 apps, enabling extensive workflow automation. Other features like Forecast Settings for sales management, Video Playback with chapter displays, and Closed Captions have also been improved to provide a more user-friendly experience.

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How Much Does Avoma Cost in 2024?

Avoma’s pricing starts with a Free Plan, which offers limited features like basic AI meeting assistance and minimal transcription minutes. Paid plans include:

• Starter Plan: $24/user/month – Offers advanced scheduler, group scheduling, limited AI-generated notes, and more.
• Plus Plan: $59/user/month – Adds unlimited transcription, CRM integration, and custom views.
• Business Plan: $99/user/month – Designed for revenue teams with scorecards and conversation intelligence.
• Enterprise Plan: $109/user/month (billed annually) – Includes everything in Business with strategic support.

Jamie offers similar pricing tiers but with unique benefits like the Executive Assistant Sidebar, providing on-demand help during and after meetings, which might add more value for those who prefer conversational AI assistance.

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How Does Avoma Compare to Jamie for Meeting Management?

Avoma and Jamie both excel at improving your meeting experience but take different approaches. Avoma is more structured, offering real-time transcription, keyword tracking, and advanced meeting analytics, making it ideal for data-driven teams. Jamie, on the other hand, focuses on adaptability and real-time assistance. With Jamie’s Executive Assistant Sidebar, you get a flexible, conversational tool that answers your questions on the spot, without needing predefined settings or templates. It’s perfect for those who prefer a more personalized and intuitive approach to meeting management.

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Is Avoma Worth the Price?

Avoma provides a robust set of features, especially for sales, HR, and customer-facing teams that need detailed meeting insights and analytics. Its real-time transcription, AI notes, and CRM integration make it a valuable tool for those who want a structured, data-focused approach to meetings. However, if you’re seeking flexibility and the ability to ask dynamic, real-time questions during or after meetings, Jamie’s Sidebar might offer a better balance of value and ease of use.

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What Are the Main Pros and Cons of Using Avoma?

Pros:

• Strong Functionality: “The service and support have been fantastic.” – User, Sep 17, 2024.
• Post-Call Insights: Avoma allows users to “look back at them and see how much I tend to do that.” – Shannon H., Sep 13, 2024.
• Reliable Transcription: “It does a good enough job of recording and distinguishing those on the call.” – Verified User, Sep 10, 2024.

Cons:

• Intrusive AI Presence: “Feels like someone else is on the calls.” – Shannon H., Sep 13, 2024.
• Performance Issues: “Can be slow in function and navigation.” – Verified User, Sep 10, 2024.
• Note-Taking Quality: “It sometimes mixes up words.” – Verified User, Sep 05, 2024.

Jamie, with its bot-free, private, and adaptable Sidebar, provides an alternative that’s less intrusive and more tailored to how you work.

Source: G2

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What Integrations Does Avoma Support?

Avoma integrates seamlessly with popular tools like Salesforce, HubSpot, Google Calendar, Zoom, and Zapier, among others. This extensive integration support allows teams to automate workflows, sync data effortlessly, and streamline their meeting management processes. Jamie, by contrast, works natively with any video conferencing platform and doesn’t require specific integrations, making it a versatile option for users across various platforms.

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How Does Avoma’s AI Note-Taking Compare to Its Competitors?

Avoma’s AI notes are structured, and clean, and provide clear summaries of meetings, including key points and action items. However, some users have mentioned occasional inaccuracies, such as “mixing up words” or failing to capture the essence of discussions. Jamie’s Sidebar offers an alternative approach, allowing users to ask for specific details and summarized notes or summaries directly, making it highly adaptable to your needs.

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Can Avoma Be Used for Sales Meetings Effectively?

Yes, Avoma is highly effective for sales meetings, thanks to features like Deal Intelligence, Competitor Tracking, and Scorecards for coaching. These tools help sales teams monitor performance, adjust strategies, and manage pipelines proactively. Jamie, while not as feature-dense in structured sales tracking, compensates with on-the-fly assistance that can help sales reps recall key client details or prepare answers during meetings.

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How Reliable Is Avoma’s Customer Support?

Avoma’s customer support is often praised by users, with feedback such as “The service and support have been fantastic.” The team is responsive and helpful, addressing issues quickly, which enhances the overall user experience. Jamie also boasts strong customer support, with a focus on user-friendly design and simplicity to minimize the need for frequent assistance.

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Are There Any Discounts or Promotions for Avoma in 2024?

As of the latest updates, Avoma does not specifically advertise discounts or promotions for 2024. However, it’s always a good idea to check their website or reach out directly for any available offers, especially for annual billing or bulk user purchases. Jamie, on the other hand, frequently offers a free plan, allowing you to experience its unique Sidebar features before committing to a plan.