Gong AI Review 2024: Pricing & Features

So, you're interested in figuring out Gong AI pricing reviews to see if it's truly the Holy Grail of AI-powered revenue tools that everyone says it is.

But wait—before you sign into a contract that could cost as much as a small car, let's talk.

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Gong.io’s hefty price tag might be enough to make you break into a cold sweat.

And that’s before considering the hidden costs, like;

• Platform fees: $5000
• Professional services: $7500.

(cha-ching!)

If you're a small to mid-sized business, this can feel like being asked to climb Everest in flip-flops!

But don’t worry—there are other options.

This article will break down Gong.io’s features, costs, and alternatives, so you can make a choice that won’t leave your budget gasping for air.

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Did you know?

Jamie delivers human-grade transcriptions and summaries for free. No, we're not kidding.

Try Jamie for free

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What is Gong.io, the Revenue Intelligence Platform?

Gong.io is a revenue intelligence platform that grows revenue for businesses by increasing customer engagement, sales forecasting, and team productivity with Conversation Intelligence and Revenue Predictability.

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How to Decide if Gong.io Is Worth It

1. Compare your needs with Gong.io, Jamie and others.
2. Rank the features by importance and see how each stacks up.
3. See how much you can save by switching to a cheaper option.
4. Make sure the platform you choose follows data privacy rules, like Jamie.
5. Try Jamie’s features, like:
   • Sidebar Intelligent AI assistance,
   • No-bot, exclusive private meeting experience
   • Highest accuracy notes and speaker identification
   • With no added cost, no commitments are needed to experience Jamie's meetings.

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Jamie vs. Gong.io

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There’s no doubt Gong is a powerful tool for sales teams. It provides a range of features that help a sales team grow by enhancing deal management through actionable insights from customer interactions and call analytics.

Features like;

• providing real-time sales intelligence,
• deep insights to close more deals
• analyzing conversations, and
• showing trends and giving sales reps feedback after the call.

But Gong pricing might come as a huge cost to pay for those with small budgets.

Jamie, on the other hand, brings a unique and powerful feature to the table—the Executive Assistant Sidebar.

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Jamie do cover most of the meeting features covered by Gong, like

• meeting transcription
• highest accuracy meeting notes (proof)
• customizable words and templates
• speaker identification and more.

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But Jamie’s unique feature is the Sidebar. It’s an all-in-one assistant that helps you in the moment.

• whether you need help drafting an email during a meeting,
• crafting sales pitches during a meeting,
• recalling client preferences instantly,
• generating follow-up emails on the spot,
• handling objections in real-time,
• to access data insights without leaving your screen, Jamie is there to help you.

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While Gong is great at analyzing and providing sales-specific insights, delivering insights that enable teams to make data-driven decisions, Jamie’s Sidebar has you covered by being there in real-time, helping you through meetings and tasks no matter the context or function.

Also, Jamie is budget-friendly; you can use Jamie without any commitment with Jamie’s free plan.

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Gong AI Pricing Reviews

Gong.io Pricing (Updated August 2024):

• Base Price: $5,000 annually, regardless of the number of users.
  • Pricing: Gong.io is priced per user, with different rates depending on the number of users:
    • Up to 49 seats: $1,600 per user/year.
    • 50 to 99 seats: $1,520 per user/year.
    • 100 to 249 seats: $1,440 per user/year.
    • 250 seats or more: $1,360 per user/year.
  • There is also a platform fee, which varies based on the number of users.

Additional costs may include:

• Platform Subscription: $5,000
• Professional Services: $7,500 for customer support and training

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So Hypothetically, Let’s Say You Have a Team of 10

This is how the pricing would work if you were to sign a contract with Gong.io and Jamie.

Here's a side by side comparison.

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Did you know?

Jamie creates the most accurate meeting notes for free. No catch, just catch-up on what you missed!

Try Jamie

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What Do Reddit Users Say About Gong AI Pricing?

• One user said Gong.io costs thousands of dollars a month, with a large minimum.
• Another user said that Gong.io is expensive but necessary for their small sales team.
• A third user said the base price for Gong.io is $5,000 a year and $1,400 a year per user.

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Key Features of Gong.io

Conversation Intelligence for Customer Interactions

• Records all sales calls so teams can look them up and analyze them later to improve customer interactions.
• Transcribe calls for easy browsing or searching up information.
• Identifies sales trends by analyzing interactions.
• Pin points areas where a deal is at risk, allowing teams to take action before it’s too late.

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Revenue Predictability

• AI forecasts projections that predict revenue outcomes with greater precision, driving revenue growth by enabling teams to refine their sales strategies and improve performance.
• Deal Likelihood Scores to prioritize high impact deals

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Pipeline Growth for Sales Teams

• Flows: Automates outreach to prospects at scale.
• Dialer: Auto-dials contacts and gives you an AI summary of the call outcome.
• Emails: Helps you create and send personalized emails based on past customer interactions, aligning closely with actual customer reality.

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What Do Reddit Users Say About the Features?

• They said Gong.io is built for big sales teams and focuses on training and coaching salespeople.
• They said it’s worth the investment, because it trains and onboards new sales reps.
• You can record calls, which can then be reviewed to improve sales skills.
• Leaving time-stamped comments on recorded calls was mentioned as super useful for feedback.

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Pros

• Call Spotlights summarise key points and next steps in sales conversations.
• Deal Likelihood Scores use over 300 data points to predict outcomes.
• Gong Engage automates tasks so reps can focus on selling.
• Smart Trackers help coach teams by tracking behaviour and improving technique in real-time.

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Cons

• To get the most out of Gong.io you need to review calls regularly and provide feedback.
• Gong.io is expensive for small to mid-sized businesses.
• The tool may require a 3 year upfront payment, which can be tough for those with tight budgets.
• Customization options are limited and some parts of the platform aren’t as flexible as you’d like.
• Gong.io relies on accurate data inputs; incomplete or bad data will give you bad insights.
• There’s a risk of over-reliance on AI which will reduce the use of human judgement.
• No real time feedback during sales calls so you might miss opportunities to adjust on the fly.

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Alternatives

Jamie

Website: Jamie

Use Case

For teams that need detailed meeting notes, flexible transcription options (online and offline) and an intelligent Sidebar for real-time assistance during meetings.

Key Features

• No Bots: Jamie takes meeting notes and action items without joining the meeting, so you can focus.
• Sidebar: This AI powered feature is your executive assistant, to generate content, draft emails and search past meetings.
• Online and In-Person Meetings: Jamie can transcribe online and in-person meetings, even offline.
• Works with Any Video Conferencing Platform: Jamie is a native desktop application, works with all video conferencing tools.

Pricing

• Free Plan: €0/month
• Standard Monthly: €24/month
• Pro Monthly: €47/month
• Executive Monthly: €99/month

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Wingman (by Clari)

Website: Wingman

Use Case

Best for sales managers needing real-time coaching tools and asynchronous insights to support growing teams without constant live supervision.

Pricing

Accelerator Plan at $1,080/year per rep; Enterprise Plan at $1,320/year per rep.

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MeetRecord

Website: MeetRecord

Use Cases

Provides visibility into customer conversations, automates sales coaching, and offers market intelligence.

Pricing

Starts at $49, with features similar to Gong.io but at a lower price, making it ideal for mid-market companies.

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Chorus.ai

Website: Chorus.ai

Use Cases

Focuses on conversational intelligence beyond just sales teams, including call recording and market intelligence.

Pricing

Starts around $1,200 per user per year.

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SalesLoft

Website: SalesLoft

Use Cases

Offers a comprehensive suite, including email cadence, deal monitoring, and call analysis.

Pricing

Ranges from $100 to $250 per license, depending on scale and features.

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Execvision.io

Website: Execvision.io

Use Cases

Focuses on conversational intelligence and coaching.

Pricing

Starts around $1,200 per user per year, with the actual price varying based on negotiation and deal size.

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What Do Reddit Users Say About Alternatives?

• They compared Gong.io to Chorus.ai and said they do the same thing.
• For simple call recording, Zoom Phone is cheaper and for more intelligent meeting recordings, Jamie is better.
• A user said they looked into many tools, including Gong.io but went with a more affordable option called Wingman.
  • They found Wingman more accommodating and cheaper and had a feature called a “battle card” that Gong.io and Chorus.ai didn’t have. They were comfortable with Wingman’s approach and it met their needs without the extra cost of Gong.io.
• Some users suggested exploring other conversation intelligence tools or finding a platform that consolidates multiple functions like call recording and sales coaching into one. That might be better for smaller teams or startups with a limited budget.

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Network Security and Privacy

Gong.io takes data privacy seriously, complying with various data protection laws like GDPR and CCPA. As a private company headquartered in the San Francisco Bay Area, it processes customer data securely, with strict controls on data collection, usage, and retention. Gong.io also provides detailed information on how personal data is handled, ensuring transparency and trust.

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Final Thoughts on Gong AI Pricing Reviews

In summary, Gong.io has tools for big sales teams focused on deep sales analytics, conversation intelligence, revenue intelligence, and revenue forecasting. But those advanced features come with a big price tag which might be hard for small to midsized businesses to justify. The base price plus professional services and platform subscription fees can be a big commitment.

Jamie, on the other hand, presents itself as a more affordable option, with full meeting assistance features including the unique real-time Sidebar.

Jamie’s flexibility, ease of use and lower costs make it a great option for smaller teams or businesses that need a versatile tool without the financial burden.

So it all comes down to your business needs and budget.

If you want a tool that’s super sales focused and you’re willing to invest big, Gong.io might be for you.

If you need a solid, affordable solution that works across all types of meetings, Jamie might be for you.

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Did you know?

Jamie creates the most accurate meeting notes for free. No catch, just catch-up on what you missed!

Try Jamie

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Sources

• Gong Reviews on G2
• Gong Pricing Discussion on Reddit
• Gong Pricing Comparison on MeetRecord
• Gong Reviews on TrustRadius
• Gong Profile on Software Advice

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FAQs on Gong AI Pricing Reviews

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Is Gong.io Worth the Price?

Gong.io is great for large sales teams that need deep sales insights, but it's expensive. For smaller teams, the high costs (including the base price of $5,000 and up to $1,600 per user per year) might be tough to justify. If you're on a budget, looking at alternatives like Jamie might make more sense since they offer robust features at a lower cost.

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What’s the Biggest Difference Between Gong.io and Jamie?

Gong.io focuses heavily on sales intelligence, helping teams analyze conversations and predict revenue. Jamie, however, offers meeting assistance with a unique real-time Sidebar feature that helps you during meetings, whether you're drafting emails, generating follow-up actions, or recalling client details instantly. Jamie is more versatile across different types of meetings, not just sales.

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What’s the Best Gong.io Alternative for Small Businesses?

Jamie is a strong alternative for smaller teams. It offers a wide range of features like transcription, note-taking, and real-time AI assistance, all at a fraction of the cost. Plus, Jamie doesn’t require large upfront payments or long-term contracts, making it easier to manage financially.

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