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I’ve gone full detective mode on Gong vs Fireflies, and Jamie (our tool), and now it’s time to spill the tea. If you’re stuck in decision paralysis trying to figure out which tool is best for meeting notes and analysis, I got your back.
I’ll walk you through the highs and the lows of each tool—no sugarcoating. Based on my experience, I’ll compare their features, integrations, and pricing, and also dig into customer reviews to give you the whole picture. Let’s get started!
Both Gong and Fireflies Offer Meeting Transcriptions but with Limitations
If you need transcriptions and automated meeting summaries, both Gong and Fireflies can help by turning lengthy discussions into concise overviews. But depending on your needs, they come with certain trade-offs.
Gong is a powerful revenue intelligence platform, but it’s built specifically for sales teams. It’s great at analyzing sales conversations, tracking deal progress, and providing insights tailored to sales performance. However, if you’re not in sales, its features can feel limiting and less relevant to your workflow.
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Fireflies, on the other hand, is more versatile and works across different teams, but its AI-generated summaries aren’t always accurate. Important details can sometimes get lost, which means you have to review and refine the notes to ensure nothing critical slips through the cracks.
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And both these tools require a bot to join your meetings, which feels intrusive and might distract participants.
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You can customize the bot’s name to make it less of an awkward presence, but you can’t avoid it.
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This is where Jamie stands out. Unlike Gong, it’s not a tool for just your sales team, and compared to Fireflies, its AI-powered summaries are more accurate and do not require manual edits. With true offline functionality and privacy-focused design, Jamie keeps your meetings bot-free while still delivering high-quality insights. (more on that later!)
Features - Gong vs Fireflies vs Jamie
Gong, Fireflies, and Jamie offer AI-powered features to help teams capture, analyze, and act on meeting insights—but they do so in different ways.
In this section, I’ll break down their key features to help you decide which one aligns best with your needs.
TL;DR:
- Jamie offers ready-to-share transcripts, works offline, and comes with an advanced AI-powered executive assistant (Sidebar) but doesn’t support real-time transcription
- Gong is great for enterprise-grade sales forecasting and sales coaching but has a steep learning curve
- Fireflies is great for pre-recorded meeting transcripts but requires bots to join meetings
Here’s a side-by-side comparison of Gong vs Fireflies vs Jamie:
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Jamie Features
1. Accurate Transcription
Jamie understands the intricacies of the way humans speak and captures conversations with exceptional clarity. Be it a one-on-one meeting, brainstorming session with a big team, or an interview, Jamie distinguishes between speakers and transcribes every word accurately. You don’t have to spend time on manually fact-checking or spell-checking your transcript documents.
Its machine learning algorithms adapt to your industry-specific terminologies over time. The more you use the tool for your business meetings, the more it continues to improve.
2. Human-Like Meeting Summary
Jamie does more than just producing raw transcripts. The tool listens, understands, and creates structured summaries that mimic how a professional assistant would summarize key points. It pulls out key discussion points, tasks, and decisions, so you get the important details without digging through a full transcript.
Jamie can also turn these summaries into follow-up messages and recommend action items. With this feature, you can reduce post-meeting workload and keep prospects, customers, or stakeholders engaged with speedy follow-ups.
3. Executive Assistant (Sidebar)
The Sidebar (accessible with Command + J on Mac and CTRL + J on Windows) provides instant access to past meeting insights. For example, if you ask, ‘What was the final decision on the Q2 budget?’ after a budgeting session with your team, you’ll receive a precise response without manually searching through all your notes.
Besides meeting-specific questions, the Sidebar can also help you with your general queries, generating new ideas for an upcoming campaign, or drafting emails. The best part is, unlike ChatGPT, you’re not stuck with just one AI model. You get the flexibility to choose between Jamie’s AI, Claude-3-Opus, or GPT-4 to get tailored responses.
4. Bot-Free Online and Offline Meetings
Jamie records and processes audio locally to offer a bot-free meeting experience. It silently runs in the background and doesn’t interfere with your conversations. Once the transcription is complete, the audio file is automatically deleted, so there’s no risk of unauthorized access.
Jamie works with all video conferencing tools, so your virtual meetings are sorted. As Jamie is entirely audio-based, you can also use it for in-person meetings without having an intrusive bot eavesdropping on your conversations.
Jamie is the right choice if you:
✅ Need smart insights for all your meetings
✅ Want secure, bot-free transcription
✅ Prioritize accurate notes and actionable summaries
✅ Seek to automate post-meeting follow-ups effortlessly
✅ Require offline functionality
Jamie isn’t the best option if you:
❌ Want integrations with a CRM
❌ Need real-time transcription (Jamie processes meeting notes after the call for greater accuracy)
❌ Require video and audio recordings of meetings
Also Read: 8 Best AI Meeting Summary Tools in 2025
Gong Features
1. Sales Forecasting
With Gong’s sales forecasting, you can get a clear view of your sales pipeline. It analyzes key success indicators for every deal, benchmarks them against historical data, and uncovers patterns you might otherwise miss.
Thanks to its drillable dashboards, you can seamlessly connect to your revenue workflows, spot risks, push deals forward, and personalize account management—all in one place.
Gong keeps your team aligned with well-defined KPIs, offers pre-built dashboard templates for easy setup, and streamlines sales execution with standardized reporting. You can hold your GTM team accountable to the right metrics and drive predictable growth with confidence.
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2. Sales Engagement
Gong uses AI to turn every conversation into a powerful sales opportunity. It analyzes customer interactions, recommends key next steps, and automatically generates personalized, relevant content to keep prospects engaged. Need quick insights? Just ask Gong AI and get instant answers about your accounts, deals, and contacts so you always know your next best move.
Gong also syncs engagement data to your CRM automatically, keeping it accurate and up to date. As a result, your sales reps can skip manual data entry, save time, stay focused, and always have the latest insights to drive deals forward.
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3. Sales Coaching
Gong helps sales managers identify what sets top performers apart and where reps face challenges. By capturing real examples of winning sales calls or pitches, managers can showcase best practices, coach teams on handling objections, and refine their overall sales strategy for better results.
Gong understands that every salesperson is unique, and that’s why it provides granular insights on skills, topics covered, and adherence to sales processes of individual sales reps. Managers can use this data and adapt their coaching styles to meet the specific needs of the sales reps.
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Gong is the right choice if you:
✅ Have a sizeable budget to invest in conversation intelligence
✅ Want an advanced tool for automated call scoring, sentiment analysis, and sales coaching
✅ Need a sales forecasting software with extensive language support
Gong isn’t the best option if you:
❌ Want an easy-to-use tool for meeting transcription and summary
❌ Need accurate meeting insights for the entire organization, not just the sales team
❌ Seek a bot-free meeting experience
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Fireflies Features
1. Smart Search and Topic Trackers
Within your repository of meeting notes, Fireflies AI allows you to track themes or topics such as action items, dates, metrics, questions, sentiment, and more.
With a single click, you can create custom topic trackers to instantly find discussions on objections, pricing, competitors,or anything specific you need help with.
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2. Pre-Recorded Video/Audio File Transcription
Beyond live meetings, Fireflies also comes in handy for transcribing recorded meetings/conversations.
You can easily upload pre-recorded video or audio files directly from the Fireflies dashboard. The platform supports multiple formats, including MP3, M4A, WAV, and MP4.
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3. Soundbites
With Fireflies, you can instantly turn key moments from your calls into shareable soundbite snippets.
Directly from your dashboard, you can extract, edit, and share these bite-sized highlights with your team or stakeholders. Thanks to this feature, you can revisit crucial discussion points without replaying the entire call.
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Fireflies is the right choice if you:
✅ Need a collaboration-focused tool to share and edit notes
✅ Require extensive integrations
✅ Want an affordable transcription solution
Fireflies isn’t the best option if you:
❌ Need offline transcription
❌ Worry about bots joining your meetings
❌ Want a tool that works across all video conferencing platforms
Also Read: Best Free Transcription Software: 6 Tools Tested and Reviewed [2025]
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Integrations - Gong vs Fireflies vs Jamie
Let’s explore Gong vs Fireflies vs Jamie integrations and see which meeting notes app fits well with your existing tech stack.
Jamie Integrations
Jamie is an audio-based application, so you don’t have to rely on integrations. It works seamlessly across all video conferencing platforms, be it Zoom, Google Meet, MS Teams, Slack, or any other tool you prefer.
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You can also integrate your Google Calendar or Outlook calendar with Jamie to stay on top of upcoming meetings.
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Wondering how you can share your meeting notes with internal teams and external stakeholders? Jamie makes it simple. You can do it in three ways:
- Instantly share with participants in one click or through email
- Copy and paste your notes anywhere
- Generate a shareable link
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Gong Integrations
Gong supports native integrations with video conferencing platforms like Zoom, Microsoft Teams, Google Meet, GoToMeeting, Webex; account insights tools like LinkedIn Sales Navigator, ZoomInfo, and Dooly; and CRMs such as Salesforce, HubSpot, and Freshsales.
Fireflies Integrations
Fireflies offers extensive integrations with both popular and niche tools in your stack. Google Meet, DialPad, GoToMeeting, Skype, Zoom, Zoho, Zendesk Sale, Pipedrive, Salesflare, Salesforce—there’s a long list of platforms to choose from.
Wrap Up
While Gong and Fireflies offer a great set of integrations, Jamie is the smarter choice. It works instantly with any video conferencing platform and keeps you organized with seamless calendar sync—no restrictions, external plug-ins, or complex setups.
Pricing - Gong vs Fireflies vs Jamie
When choosing a tool, you have to consider which one’s giving you the best value for the amount you’re spending.That’s why we’ve laid out the pricing tiers of the tools and what each plan includes. Compare and see which one’s the best fit.
TL;DR:
- Jamie: Free plan available; paid plans start at €24/month per user, scaling up to €99/month for unlimited meetings
- Gong: Pricing starts at $1,600/year per user for small teams; additional platform and service fees apply
- Fireflies: Free plan with limited storage; paid plans start at $10/month per seat, with higher tiers offering unlimited storage and extra features
Now let’s check out each tool’s pricing in detail:
Jamie Pricing
Jamie offers both free and paid plans for individuals and teams:
- Free: Offers 10 meetings per month, with a recording limit of 30 minutes and 20 messages/day, along with transcription, speaker recognition, task and decision detection
👉 Ideal for individuals testing Jamie's features
- Standard: 24€/month per user. It unlocks 20 meetings per month, 3-hour meeting limit, 40 assistant messages/day, and priority support
👉 Great for professionals with moderate meeting needs
- Pro: 47€/month per user. It upgrades you to 50 meetings/month and 100 assistant messages/day
👉 Best for teams or power users handling frequent meetings
- Executive: 99€/month per user. You get unlimited meetings and unlimited assistant messages
👉 Perfect for enterprises and heavy users seeking full flexibility
Jamie also has a Team plan and Enterprise tier—the quotes depend on specific business requirements.
Gong Pricing
Gong’s pricing depends on the number of users:
- 3-49 users: $1,600/year per user
- 50-99 users: $1,520/year per user
- 100-249 users: $1,440/year per user
- 250+ users: $1,360/year per user
On top of this, Gong also charges a platform fee of $5000 and professional services fee. For more details, check our Gong Pricing guide.
Fireflies Pricing
Fireflies offers 4 pricing plans:
- Free: Offers 800 minutes of storage/seat
- Pro: $10/month per seat. Unlocks unlimited AI summaries and 8,000 minutes of storage/seat
- Business: $19/month per seat. Offers unlimited storage
- Enterprise: $39/month per seat. Comes with a dedicated account manager and private storage
What are Customers Saying about Gong vs Fireflies vs Jamie?
We headed to G2, the popular software review platform, to see what real-life users feel about these conversation intelligence tools.
Here’s a quick rundown on what we found:
🎯 Conclusion for Jamie: Users love Jamie’s seamless platform integration, bot-free experience, and AI-powered meeting notes. Some users note a slight learning curve to achieve personalized accuracy
🎯 Conclusion for Gong: Users like Gong for call analysis, sales coaching, and CRM integration. Downsides include a high price for small teams, transcription accuracy issues, and an imperfect search function
🎯 Conclusion for Fireflies: Fireflies is praised for saving time on meeting notes, AI summaries, and easy transcript navigation. Some users complained about occasional inaccuracies in summaries that require manual review
Jamie Reviews | G2 Rating 4.9/5
What users love:
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As the founder of a still small boutique management consultancy, time is the most important resource. Using Jamie means that I can focus on my actual work and not waste time setting up meetings, etc. In reality, it even means that Jamie saves me the work of a human assistant (approx. 45k annual salary). In addition to the financial aspect, it reduces the risk of human mistakes and misunderstandings to an insanely low level, so that I am always perfectly prepared.” - Marcel E.
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“One of the things that really stands out to me about Jamie is how it doesn't rely on bots joining my calls. Given how frequently I switch between different meeting platforms, Jamie's ability to seamlessly work without any plugins is a major plus. It's fantastic to know that even during in-person client meetings, Jamie is there to assist. But what truly blows me away are the topic-based meeting notes. They're not just notes; they're a complete game-changer in how I organize and retrieve information from my meetings.” - Gourav K.
Common complaints:
“Jamie excels in creating precise meeting summaries, but it’s worth noting that it shines brightest once it learns your specific terminology. This initial setup, requiring some hands-on input, is a small investment for the tailored accuracy and efficiency it offers in the long run.” - Jan W.
Gong Reviews | G2 Rating 4.8/5
What users love:
“Gong is a game-changer for me as a product marketer in better understanding our prospects' pain points in their own language, what objections and questions they have, and how our messaging is resonating. That's just from the basic features, we're just scratching the surface in terms of what the tool can do.” - Christian S.
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Gong has made a huge difference for our sales team. It’s great for reviewing calls, spotting what works, and learning from each other. I love how it highlights things like talk time and objections so we can really understand our calls. Plus, it connects with our CRM so everything’s in one place. It’s been super helpful for improving our approach and closing deals faster. - Cameron H.
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Common complaints:
Many of our customers are based in Scotland and Gong can struggle with their accent. Also Gong is not cheap. For small teams or start ups the cost can feel prohibitive. - Gemma I.
The search function isn't exactly top-notch. I don't usually get the results that I am looking for although some are pretty close. It would be good if I can search based on the types of calls eg. cadence, success review, onboarding, etc. - Michael O.
Fireflies Reviews | G2 Rating 4.8/5
What users love:
“Good value for the cost; saves me and my team considerable time writing up meeting notes. The summary function isn't perfect yet, but it's quite good, and serves as a great starting point. Also, being able to easily find and jump to particular parts of the transcript (and to hear the corresponding audio) is incredibly helpful.” - Gary E.
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It is basically very easy to use and you can quickly find your way around. Particularly good is the automatic language detection, so you don't have to constantly switch manually when you switch between languages in different projects. I find the summaries and especially the block formation (topic blocks) very well done. I was surprised how well Fireflies understands and collects tasks! - Susanne K.
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Common complaints:
“Sometimes the AI doesn't capture everything at 100% accuracy, so it's important to review and edit accordingly.” - Stephanie P.
The summary is less than accurate when reviewed. Whilst it generally presents a reasonable high level overview the more detailed review is often not as accurate and can lead to some confusion. - Jim M.
Making the Right Choice: Gong, Fireflies, or Jamie?
Each AI meeting assistant brings something different to the table, but the right choice comes down to your specific needs.
Gong is built for sales teams and revenue teams, offering call tracking, deal intelligence, and coaching insights. But if you're not in sales, you’ll find yourself paying for features you’ll never use.
Fireflies is a decent starting point, especially with its free plan. But when it comes to accuracy and a bot-free experience, it falls short.
Jamie, on the other hand, is built for seamless, distraction-free meetings. You get accurate, human-like summaries, GDPR-compliant security, sales insights, and an AI-powered sidebar to instantly find and share insights. No bots, no errors—just clean, reliable meeting notes that help you stay focused.
Try Jamie for free and see it in action—no credit card required!
Or do you want a closer look before deciding? Schedule a free demo today.
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Rodoshi Das is a Growth Content Editor at Jamie. With a marketer’s mindset and a researcher’s curiosity, she crafts product-led B2B SaaS content that drives results. When she’s not brainstorming strategies, you’ll find her lost in her books, rewatching The Office for the hundredth time, or planning her itinerary for a trip to the mountains.
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