Fathom AI Pricing: Is It Worth It in 2025?

So you’re looking at Fathom AI’s pricing structure and you’re wondering, “Is it worth it?” I wondered the same thing, so I tried it, read reviews from actual users, and looked at all of their plans. Here’s what I found.

Fathom does some things well, AI-generated summaries, transcription in multiple languages, and CRM integration. And there’s even a generous free plan that offers unlimited transcriptions, stroage, recording length and recordings.

But if you want all core features and the fancy features, like coaching and deal views for sales-related tasks, you have to upgrade to their most expensive package.

And even then, there are some issues. The bot crashes every meeting (which is distracting), the timestamps are off, and customer support isn’t always reliable.

When it comes to Fathom’s pricing and premium features, some plans seem reasonable, while others seem to be a tad bit expensive. So, how much should you pay? And is it worth it?

For all that and more let’s take a look.

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Fathom Pricing Plans

Here’s the thing: If you’re going to use Fathom, you’ll likely need to pay for a paid plan. Fathom offers several pricing plans, including a free plan for occasional users. Here’s a quick breakdown of its pricing plans:

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1. Fathom's Free Plan

Fathom’s Free Plan is a good starting point, offering basic transcription services for individual users. It’s a great option for those who only need the occasional meeting notes.

Key Features Included in the Free Plan

• AI-generated meeting notes
• Basic transcription
• Limited storage for past meetings
• Platforms Supported: Zoom, Google Meet, Microsoft Teams
• Recordings/Month: Unlimited
• Recording Storage: Unlimited
• Recording Length: Unlimited
• Transcription: Unlimited (Supports 25 Languages)
• AI Meeting Summaries: Advanced summaries for first 5 meetings

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Drawbacks | Inaccurate timestamps and constant disruptions

"After their update, it all went downhill. The timestamps are EXTREMELY inaccurate. Like, for a 2-3 hour Zoom call, it will show timestamps as if my call was 6 minutes. Or it will categorize things in 45 minute chunks (which are also inaccurate). It's been happening for weeks, ever since they updated their platform. The service is now unusable. The meeting assistant also keeps leaving and then joining the meeting about 100x times per meeting which is super annoying. I've complained about it many times, but they just say it's new or they're aware of it. But WEEKS later, no resolution."

This is a major drawback because if you’re relying on accurate timestamps to organize your meetings or track important moments, this can be a major pain. According to the above user, they have been sitting in a lengthy 2-3 hour call, only to find the tool recording their time as if it were just a few fleeting minutes. It makes the service feel completely unreliable.

Plus, the constant joining and leaving of the meeting bot disrupts the attention and makes it hard to focus. You can’t plan your work around a tool that’s not working, and the prolonged lack of a fix only makes the frustration worse. It’s disappointing when it feels like your concerns are being ignored.

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‍Did You Know Jamie’s Sidebar Can Help You Find Meeting Notes Instantly?

I totally get how frustrating it can be when you need to find something from a past meeting, but the timestamps are all over the place, or worse, your notes are a jumbled mess.Jamie’s Executive Assistant Sidebar makes it a snap to search through past meeting notes, so you can find exactly what you need in seconds. You can forget about digging through transcriptions to find what you need or fighting inaccurate timestamps!

Just hit CTRL + J, type in your query, and Jamie will find it for you in an Instant. Plus, Jamie doesn’t rely on annoying bots that keep joining and leaving your meetings, allowing you to stay focused without distractions.

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2. Fathom Premium Plan ($19 per user per month)

At $19 per user per month, the Premium Plan ups the stakes with AI-driven features, customization, and expanded integrations compared to the free version.

The free version offers basic functionalities, but the Premium Plan provides additional features such as unlimited storage and recordings, making it ideal for users seeking enhanced capabilities.

Additional Features in the Premium Plan

• AI Meeting Summaries: Unlimited
• AI Action Items
• AI Follow-Up Emails
• Customize AI Summaries
• Ask Fathom
• Download Recordings: Unlimited
• Cut Clips from Meetings: Unlimited
• Playlists of Clips: Unlimited (Create playlists of highlights from your meetings)
• Global Search: Search for attendees or keywords across all of your meetings
• Disable In-Meeting Banners
• Customize Meeting Bot Name
• Slack Integration
• CRM Sync (HubSpot, Salesforce, Close): Limited (Up to 3 users per email domain)
• Zapier Integration: Limited (Build automations for your own meetings)

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Drawbacks | Not great for in-person meetings

"It is designed to be used with video meetings and is not optimized for in-person meetings."

This can be a disappointment if you were hoping to use the tool for both video and in-person meetings. If you’re anything like me, you want a tool that performs well in any setting. It’s frustrating when something that works in online video meetings doesn’t work when you have a meeting offline and face-to-face. This might lead you to download extra tools or gather other additional devices at your convenience, to use during an offline/in-person meeting setting.

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Did You Know Jamie Works for Both Online and In-Person Meetings?

Sometimes you’re on a video call, and other times you’re meeting in person. Wouldn’t it be fantastic to have a tool that works everywhere without additional stress? With Jamie, you can! You can be in an online Zoom meeting or sitting in a cafe without the internet, Jamie transcribes both online and in-person meetings with the same level of detail. (Including AI summaries) No extra setup, no missing notes, just transcription and AI summary no matter where you are.

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3. Fathom Team Edition ($29 per user per month)

Additional Features in the Team EditionEverything in Premium Plan, plus:

• Unlimited CRM Sync (HubSpot, Salesforce, Close)
• Unlimited Zapier Integration
• Team Members: Unlimited (Includes free view-only users)
• Team Recordings View
• Folders for Organizing Meetings
• Comments & Mentions
• Keyword Alerts
• Customer View

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Drawbacks | Requires a bot in the call for quality

"How it requires a bot to be in the call, but that's just what you have to do to get the quality."

This can be a real pain because you have to accept having a bot constantly in your meetings just to achieve decent performance. I get the desire for quality, but it can feel frustrating to have a bot intruding on your calls, especially if it disrupts the natural flow of conversation. It can make things feel a bit awkward, and having an extra participant (who’s not really a person) just feels off.

You don’t want to compromise your meeting experience like this just for quality. It can make the whole experience feel less professional, which is far from ideal for anyone trying to focus on important work.‍

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Drawbacks | Annoying bot interruptions and unresolved integration issues

"I'm not a fan of having a bot join my calls, but most call recorders work this way, so there might not be much that Fathom can do about this. I did have some issues with the Hubspot integration, which support is investigating, but two weeks later, they are still not resolved."

As I mentioned in the previous drawback as well, having a bot in your meetings can feel like an unwelcome distraction, especially when you’re trying to stay focused on the conversation.As you can clearly tell from multiple users, it's not a pleasant sight.  Here's how Fathom's bot actually looks like;

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Plus, if you’re relying on tools like Hubspot for your workflow, and the integration isn’t functioning properly, it can throw a wrench in everything. Waiting two weeks for a fix makes you question whether the support team is truly there for you. If you depend on smooth integrations to get your work done efficiently, this is definitely something to weigh before making a commitment.

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‍Drawbacks | Difficult to Remove From Meetings and Shows as Participant

‍"Hard to make it leave the meeting, when you don't intend to. Also - it being explicitly present as a participant in Zoom."

‍Again, and again, we keep getting the same issue with Fathom AI's bot. And I can completely empathize with how annoying it would be to have it constantly show up as a participant, especially when you’re just trying to utmost best to keep the meeting focused. It’s tough to concentrate and maintain control when something that’s supposed to assist ends up being a nuisance instead. You want a tool that quietly works in the background, not one that forces its presence into your meeting.

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‍Did You Know Jamie Lets You Take Notes Without a Bot in Your Meeting?

I get it, having a bot join your team's meetings, just to record and take notes can feel awkward. Nobody likes an extra participant who doesn’t belong there, ESPECIALLY A BOT!

‍With Jamie, you don’t have to worry about that! Jamie works silently in the background, capturing everything without needing a bot to join. That means no awkward interruptions, no extra participants, and no distractions, just smooth, professional meetings.This makes Jamie perfect for private conversations, client calls, or any meeting where you want to stay fully focused.

No bots, no interruptions, just easy note-taking.

However, it's your duty to let the attendees know that you are "transcribing" the meeting. You are not recording the audio or video, simply a transcription.

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4. Fathom Team Edition Pro ($39 per user per month)

Additional Features in the Team Edition ProEverything in Team Edition, plus:

• Deal View for Sales Teams
• Coaching Metrics for Performance Insights
• Single Sign-on (SSO) Integration
• Custom Data Retention Policies
• Advanced Security Controls

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Drawbacks | Inaccurate Output and Not Sales-Specific

"Quite a few things: Inaccurate output, Not very sales specific, I have tried other tools and they seem to be a better fit for my use cases."

I can totally see why these issues would be frustrating. When the output isn’t accurate, it can derail your entire workflow, especially when you need reliable results. If you’re counting on this tool to deliver, and it falls short, it can waste your precious time. And if the tool doesn’t cater to sales-specific needs, then it’s not really serving you well, right?

However, we also have to keep in mind that we are not really sure which package this user was on. Because only in the Teams Pro version do the features related to sales exist. And I understand it's their highest package as well, a whopping $39 per month.

It's something we have to keep in mind when considering these user reviews.

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‍Did You Know Jamie Gives You Accurate Meeting Notes—No Matter Your Industry?

‍If the information isn’t accurate, it can slow you down, cause confusion, and even lead to mistakes. And if you’re in sales, you need insights and key points that genuinely help you close deals, not just generic notes.

That’s why Jamie provides highly accurate transcriptions and summaries, tailored to your needs—whether you’re in sales, marketing, or any other industry. It captures every key detail, so you don’t have to second-guess or fix errors later.

Plus, its smart AI feature, Sidebar, understands context, making your notes more useful and actionable

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As you can see here, how Jamie's chatbot, the Sidebar, can help you with your sales teams. It can gather past meeting info and provide you with an analysis of sales, or even use other LLM models to search the web or retrieve information outside of the meeting archive as shown below.

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All the above user reviews are taken by G2.

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‍How Does Jamie Differ From Fathom?

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I know how vital it is to have the right AI meeting assistant that makes work easier, helps you stay focused, and delivers great notes without getting in the way of your conversations.Both Jamie and Fathom assist with note-taking, but they operate in different ways. If you’re pondering which AI meeting assistant suits you best, let me break it down for you in the simplest terms.

Notes for Any Meeting?

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‍1. No Bots in Your Meetings

‍One of the most significant differences is that Jamie works without a bot crashing your meeting. With Fathom, you’ll see a bot pop up as a participant in your Zoom or Teams calls. Some folks don’t mind, but for others, it can feel a bit distracting or even awkward, especially during critical client calls.

With Jamie, there’s no extra "guest" in your meeting. It works silently in the background and focuses solely on transcribing what’s said. You don’t have to worry about a bot appearing on the screen. You can just have a normal conversation and let Jamie handle the note-taking.

👉 If you prefer a more natural, bot-free meeting experience, Jamie is a fantastic choice.

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2. Privacy & Data Safety First

‍I also know privacy is paramount, especially when discussing sensitive topics. Jamie is designed with privacy at the forefront.

• Jamie does NOT record video. Some tools (like Fathom) capture both audio and video of your meetings. That might work for some, but not everyone is comfortable with their entire meeting being saved. With Jamie, you don’t have to worry about that; only the audio is used for transcription. Well, that too is gone after transcription, as I am going to mention below.
• Jamie deletes the audio after creating your notes. This means your meeting isn’t stored anywhere once the notes are ready. Everything remains private and secure.
• If you ever feel uneasy about using a meeting tool due to privacy concerns, Jamie gives you peace of mind.

👉 If you prefer a tool that doesn’t record video and keeps your conversations private, Jamie is the better fit.

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3. Works Anywhere, Even for In-Person Meetings

‍Not all meetings happen online. Sometimes, you’re in a face-to-face discussion, a brainstorming session, or an offsite meeting.Jamie can transcribe in-person meetings, even without internet access. All you have to do is start Jamie, and it will capture everything just like it would in a virtual meeting. Fathom, on the other hand, is primarily designed for online meetings and doesn’t perform as well for in-person discussions.

👉 If you need a tool that works for BOTH online and in-person meetings, Jamie is the way to go.

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4. A Simpler, Cleaner Meeting Experience

‍Fathom has too many pop-ups, buttons, or floating bars that can be super distracting during a meeting. Some people find these extra features helpful, but others feel they interrupt the flow of conversation. AI meeting assistants, like Fathom and Fireflies, are designed to transform the process of capturing and utilizing information from meetings.

However, the competitive landscape between these products highlights the importance of choosing the right tool to ensure a clean and efficient meeting experience.

‍Fathom Has a Bright Yellow “Monologue Detection” Pop-up

This tracks how long someone is speaking. While this can be useful for keeping discussions balanced, it can also make people feel self-conscious about how much they’re talking.

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‍Jamie Keeps Things Simple

You won’t see any distracting pop-ups or bars during your meetings. The only small timer you’ll see tracks the total meeting time, nothing flashy or intrusive.👉 If you want a tool that stays out of the way and lets you focus, Jamie is a great choice.

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5. Quick and Easy Search with Jamie’s Sidebar‍

No more digging through transcripts to find something you need from a previous meeting. With Jamie’s Sidebar (CTRL + J) you can search past meetings, draft emails, or find quick answers from your notes. Just ask the Sidebar a question.Fathom does have a search function, but Jamie’s Sidebar works without disrupting your workflow.

‍This means you do not have to open new tabs or browsers to find or retrieve informationSimply press the short cut and it will pop at the right side of the screen. You can even switch between different AI models (GPT-4 or Claude-3) to get the best results for your needs.

👉 If you’re looking for a tool that makes it easier to find past meeting notes, Jamie’s Sidebar will be super helpful!

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6. A More Powerful AI for Better Notes

‍Jamie and Fathom both use AI to create meeting notes, but Jamie is more powerful as it contains 3 LLMs, which also includes the web search functionality of GPT 4.

Jamie’s notes are also more organized and structured due to its advance topic detection technology. Instead of giving you a long transcript or ai note, Jamie breaks down your meeting into key areas, such as decisions, action items, and next steps. It’s much easier to refer back to.If you’re looking for meeting notes that do more than just record what was said but help you take action, Jamie is the better choice.

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7. No Extra Setup or Plugins Required‍

One of the best things about Jamie is how easy it is to use.Jamie works with ANY video conferencing platform. Whether you use Zoom, Microsoft Teams, Google Meet, or something else, Jamie works with you. No plugins or extensions are required.With Jamie, you don’t have to change what you’re doing. It works wherever you go.

‍👉 If you want a tool that’s easy to use and works with anything, Jamie is the better choice.

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Final Thoughts | Jamie Or Fathom?

‍Jamie and Fathom are both great tools, but they are suited for different users.

• Use Fathom if you need a lot of CRM integration and don’t mind having a bot in your meetings.
• Use Jamie if you want a bot-free, privacy-focused, distraction-free meeting experience with powerful AI and better search.

If you value privacy, simplicity, and flexibility, Jamie is the better choice.I hope this helps you make the right choice! 🙂 If you’re interested, try Jamie for free and see how it can help you. No bots, no hassle, just great notes.

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‍Read More

• Check Read AI Pricing: See our look at Read AI's costs to know if it's for you.
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• Otter AI Price Check: See our simple review of Otter AI's costs to see if it's a good choice.
• Top Fireflies AI Choices: Find the best options instead of Fireflies AI, picked by us.
• Best Read AI Alternatives: Discover the top options to Read AI for your needs.
• Best Fathom AI Choices: Here are the 10 best Fathom AI options we tested for you.
• Top Otter AI Choices: Compare 10 Otter AI options.
• Best Krisp AI Options: See our team's review of the best Krisp AI competitors.
• Fireflies Vs Fathom: Compare Fireflies and Fathom to find the best one.
• Otter ai Vs Notta: Otter.ai or Notta, see which one is better.

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FAQs on Fathom AI Pricing and More

What is Fathom?

Fathom AI designed to revolutionize the way teams handle meeting productivity. Fathom AI leverages advanced artificial intelligence to streamline workflows and enhance efficiency. Whether you’re part of a customer success team, a sales force, or any organization that relies on effective meetings, Fathom AI aims to save you time and boost your productivity.

By automating the tedious task of note-taking and providing insightful summaries, Fathom AI ensures that your team can focus on what truly matters—collaborating and achieving your goals.

What are the Core Features of Fathom?

Key Functionalities and Innovations

Fathom AI is packed with an array of core features that make it an indispensable tool for anyone looking to enhance their meeting productivity. Here are some of the standout functionalities:

• AI-powered meeting notes: Say goodbye to manual note-taking. Fathom AI’s advanced AI engine automatically generates accurate and concise meeting notes, freeing up your time to focus on the discussion.
• AI summaries: Need a quick recap? Fathom AI’s AI summaries highlight key points and action items, making it easy to review meeting discussions at a glance.
• Meeting recording: Never miss a detail. Fathom AI allows you to record meetings, ensuring that all important discussions and decisions are captured for future reference.
• Collaboration tools: Work seamlessly with your team using Fathom AI’s collaboration features, including real-time commenting, @mentions, and keyword alerts.
• Integration with popular video conferencing tools: Whether you use Google Meet, Zoom, or Microsoft Teams, Fathom AI integrates smoothly with your existing workflows, making it a versatile addition to your toolkit.

Is Fathom AI Safe?

When it comes to handling sensitive information, security is paramount. Fathom AI takes this responsibility seriously, offering robust security and compliance measures to protect user data:

• Advanced security controls: Fathom AI provides advanced security controls, including custom data retention policies and encryption, ensuring that your data is always protected.
• GDPR compliance: Rest easy knowing that Fathom AI is GDPR compliant, adhering to the latest data protection regulations to safeguard your information.
• Secure payment processing: Fathom AI uses a secure payment gateway to process transactions, ensuring that all financial information is handled with the utmost security.

By prioritizing security and compliance, Fathom AI ensures that you can focus on enhancing your meeting productivity without worrying about data safety.