Wondering whether Otter AI’s pricing works for your and/or your organization’s budget?
In this pricing guide, I’ll walk you through Otter AI’s pricing model, freemium, team plans, and Enterprise pricing to help you make an informed decision.
At the end of this article, I’ll introduce you to an alternative to Otter AI for professionals and teams looking for a bot-free AI note-taker with best-in-class transcription capabilities.
Otter AI Pricing Plans Overview
Otter AI has a tiered pricing structure that is based on user seats and how many monthly transcription minutes and minutes per conversation you want to have.
- Otter AI’s Free plan allows you to get access to AI meeting assistants, including records, transcription, and summaries in real-time in up to 3 languages.
- Otter AI’s Pro plan costs $8.33/seat/month when billed annually and lets you access its advanced search, export, and playback capabilities with more transcription minutes.
- Otter AI’s Business plan starts from $20/month/seat for a 1-year commitment and lets you access more admin features, including usage analytics, and more transcription minutes.
- Otter AI’s Enterprise has custom pricing, which adds enterprise-grade security, video replays, and organization-wide deployment.
Let’s go through each one of Otter AI’s pricing tiers in more detail: 👇
Otter AI’s Free Plan
Otter AI offers a freemium plan that lets you test out the platform and its features free of charge and also be able to add your teammates to the workspace.
Otter AI’s free plan includes:
- AI meeting assistant that records, transcribes, and summarizes for you and your team in real-time as the meeting progresses.
- Access to the tool’s AI Chat, which lets you chat live with Otter and your team members to get answers to your questions.
- The note-taker can join Zoom, MS Teams, and Google Meet meetings.
- The ability to add your team members inside the workspace.
You can use the tool in this plan for up to 300 monthly transcription minutes and 30 minutes per conversation.
Drawback - Limited Minutes & Functionality
When Otter AI is compared to other alternative note-takers, the tool offers a very limited freemium plan.
The free plan comes with very few transcription minutes and limited features.
If you’re running more than 1 meeting a week, you’ll likely run out of the 300 minutes you’re allowed per month.
‘’For free features - it is very limited and sometimes in noisy environments or slow networks it struggles a bit.’’ - G2 Review.
Otter AI’s Pro Plan
Otter AI’s Pro plan starts at $8.33/month/seat when billed annually and adds access to more collaboration features and more monthly transcription minutes – making it good for professionals and small teams.
Otter AI’s Pro plan includes:
- Enhanced collaboration features for teams, such as a shared custom vocabulary, the ability to tag speakers, and assign action items to teammates.
- Access to the tool’s advanced search, export, and playback capabilities.
- The ability to import and transcribe 10 audio or video files per month.
You can use the tool in this paid plan for up to 1,200 monthly transcription minutes and 90 minutes per conversation.
💡 Otter AI’s Pro plan has a 20% student discount for individual students and teachers using an email address ending with .edu.
Drawback - Speaker Tagging Is Not Good Enough
According to a verified G2 review, Otter AI’s speaker tagging that you unlock at the Pro plan is neither intuitive nor accurate.
The AI tool needs to be trained to identify the speakers and even so, it does not do the best job at it.
‘’Having to tag endless speakers. Spending 1 hour to tag all the speakers in a 1-hour meeting only to have to do it all again. The 'AI' that learns speakers is worthless." - G2 Review.
Otter AI’s Business Plan
Otter AI’s Business plan starts from $20/month/seat when billed annually and adds access to more admin and team management features, as well as significantly more monthly transcription minutes per month.
Otter AI’s Business plan includes everything in Pro, plus:
- Administrative features, such as usage analytics and prioritized support.
- The ability to join up to 3 meetings at the same time to automatically write and share notes.
- Access to unlimited importing and transcription of audio and video files.
You can use the tool in this paid plan for up to 6,000 monthly transcription minutes and 4 hours per conversation – making it ideal for busy teams.
Drawback - Confusing User Interface
After you unlock your admin features, you’d be surprised to find that the tool’s dashboard gets even more confusing.
Users of the platform note that the user interface is scattered and confusing with the transcription quality being a ‘’hit or miss’’.
"The user interface is scattered and confusing, there are many 'known issues,' and the transcription is hit or miss. The after-meeting action items are just okay. Not solid." - G2 Review.
Otter AI’s Enterprise Plan
Otter AI’s enterprise plan adds more security measures, a feature for sales teams, and an organization-wide deployment.
Otter AI’s Enterprise plan has custom pricing and includes everything from the Business plan, plus:
- Improved security measures, such as Single Sign-On (SSO) and compliance controls.
- Organization-wide deployment and domain capture.
- Access to Otter AI’s video replays for Zoom, Google Meet, and MS Teams.
- Access to OtterPilot for sales teams that automatically extracts sales insights writes follow-up emails, and pushes call notes to your CRM (e.g., HubSpot).
You can use the tool in the Enterprise plan for up to 6,000 monthly transcription minutes and 4 hours per conversation – similar to the Business plan.
Drawback - Integrations Not Up To Standard
There are 2 issues with Otter AI’s integrations with meeting platforms:
- The tool only works on Google Meet, Zoom, and MS Teams.
- Even on those 3 platforms, permissions and recording access can be a pain point for users.
An Enterprise customer of the platform notes that their team has been struggling to figure out the access settings with the video platforms.
‘’My team is struggling to figure out access settings so that everyone can access all the calls instead of the person who recorded a call having to grant permission.’’ - G2 Review.
How Much Does Otter AI’s Enterprise Plan Actually Cost?
According to Vendr, the average cost of Otter AI’s Enterprise plans (out of the 16 deals they have handled for them) is $6,323 annually.
The highest price for the software that has been recorded on Vendr has been $35,000/year.
Looking For A Bot-Free AI Note-Taker With Highly Accurate Transcription Capabilities?
As some users of Otter AI are complaining about the tool’s transcription accuracy and limited free plan, we wanted to introduce you to another AI-powered note-taker: Jamie AI (that’s us).
Jamie is an executive meeting assistant that has been designed to transcribe, summarize, and streamline your meetings with precision.
➡️ The platform stands out from Otter AI with the fact that it can be used in offline meetings (no internet connection needed) and that it will not send a bot to join your meetings.
Let’s go over Jamie’s features that professionals and teams love about the platform: 👇
Detailed Meeting Summaries & Action Items After Meetings
Similar to Otter AI, Jamie is capable of providing you and your team with in-depth summaries that showcase important points and decisions made during meetings.
Our team has been saving time during our team’s meetings with clear notes and action items.
💡 The best part about Jamie’s summaries is how scannable they are. The note-taker organizes the summary in a way that is easy to understand and share with internal and external stakeholders.
Best-In-Class Transcription Accuracy
Jamie's AI note-taker has been proven to consistently achieve transcription precision, even in complex discussions with multiple speakers and different accents.
We tested Jamie in various settings and the platform was able to capture nuanced details, jargon, and speaker-specific phrasing and dialects.
➡️ I find this especially useful for international teams who do not possess the highest level of fluency, such as international remote teams.
This ensures meeting notes are reliable and concise with zero manual edits required – unlike Otter AI, where G2 reviews mention that they need to go back and edit some of the meeting notes manually to remove confusion.
Privacy-First Architecture In Any Video Platform
Jamie has been developed with user data and confidentiality as the top priority.
Our team did not want intrusive bots to join your meetings (we know from experience that they can be a bit weird for everyone), while Jamie can work with any video platform.
All data is encrypted end-to-end, and processed following GDPR criteria. Audio is also deleted after transcription.
➡️ This makes Jamie ideal for meetings with sensitive topics, closing of high-value deals, and regulated industries.
Offline Transcription
Jamie stands out from Otter AI with its ability to transcribe meetings without an internet connection.
The AI note-taker enables accurate note-taking during in-person meetings, in places with unreliable connectivity, or when you prefer local processing for security reasons.
This way, our app ensures that every important conversation is transcribed and summarized no matter where you are or how good your team’s internet connection is.
AI Meeting Assistant Chatbot
Jamie offers an in-built CTRL + J shortcut that opens an AI chatbot sidebar to improve your productivity during meetings.
You and your team can quickly search past meeting notes, brainstorm ideas, and receive draft recaps & next steps.
The AI chatbot is also capable of learning individual preferences over time to provide your company with increasingly better recommendations.
Here’s what the chatbot and its prompting look like in a meeting setting:
How Is Jamie’s Pricing Different Than Otter AI’s Pricing?
The main difference between Jamie’s and Otter AI’s pricing is that Jamie offers a more generous free plan with access to all advanced features of the platform.
The second biggest difference is that Jamie does not count transcription minutes - but, instead, how many meetings you are conducting.
Jamie’s pricing has been flexibly priced for both smaller and larger teams.
Our note-taking solution aims to provide value to teams of all sizes and budgets, from individuals to enterprise organizations.
Jamie’s Free Plan:
- Has core advanced features, such as highly accurate transcriptions, speaker identification, and an AI chatbot assistant sidebar.
- Lets you transcribe up to 10 meetings per month with a 30-minute meeting limit, and 20 assistant messages per day.
- You’ll get access to Jamie’s one-click sharing, custom words, decision detection, and automatic topic detection.
💡 Jamie’s free plan allows your team to comprehensively evaluate the product before you can commit to a paid subscription.
Jamie’s Paid Plans:
- Standard Plan: Starts at €24/seat/month and unlocks more meetings per month, up to 20 meetings per month, a 3h meeting limit, and more messages to the AI meeting assistant chatbot.
- Pro Plan: Starts at €47/seat/month per month and adds 50 meetings per month and 100 assistant messages per day; plus priority customer support.
- Executive Plan: Starts at €99/seat/month and includes unlimited meetings per month with unlimited assistant messages per day, dedicated account management and customized onboarding.
Next Steps: Try Jamie For Free
Otter AI provides good value for money for teams looking for real-time transcriptions during meetings, and collaboration features with the tool’s AI Chat and AI Channels.
However, if you're looking for an AI-powered note-taker that combines best-in-class transcription accuracy with enterprise-grade privacy protection and an advanced generative AI meeting assistant, you should look into Jamie.
Our AI assistant’s unique offline capabilities, AI chatbot, and commitment to data security make it the most comprehensive solution for individuals, small teams, and enterprises.
Get started with Jamie’s free plan with no commitment required on MacOS and Windows.
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