Otter AI vs. Fireflies AI vs. Jamie: Which One Is Better in 2025?

Are you looking for an AI meeting assistant for 2025 and deciding between Otter.ai vs. Fireflies.ai?

Fireflies.ai and Otter.ai are well-known tools in the industry, each with its own advantages.

Fireflies.ai stands out with its meeting summaries, to-dos, and bullet point notes, while Otter AI is known for its live transcription and mobile-friendly functionalities.

While Fireflies.ai and Otter.ai have their unique strengths, they come with limitations.

This is why we will introduce an alternative to both of these tools, Jamie (that’s us), which offers offline transcription, a strict focus on data privacy, and an advanced AI assistant chatbot to boost productivity.

Here's a summary of the takeaways of this buyer guide:

TL;DR

• Fireflies.ai is best for teams that are looking for detailed meeting summaries and action plans from what they discussed during internal or external calls.
• Otter.ai is ideal for organizations that prioritize live transcription and mobile apps for note-taking on the go.
• Jamie is the overall best alternative to both, providing highly accurate transcription, robust privacy safeguards, and a full suite of productivity features that work both online and offline.

Let’s now go over these three AI meeting assistants and compare them across critical factors like features, pricing, and real user reviews to help you choose the best fit for your team.

Both Fireflies & Otter AI Have Unique Capabilities

Fireflies.ai and Otter.ai were both designed to improve meeting and post-meeting productivity, but they have different approaches.

Fireflies.ai focuses on automating your meeting notes process by transcribing, summarizing, and analyzing voice conversations to provide teams with action items.

Fireflies AI’s Meeting Summaries

Otter.ai focuses on productivity during meetings with its real-time transcription. 

The platform uses speech recognition to convert meeting conversations into searchable text that participants can view as the conversation flows.

The live transcript includes speaker identification, highlighted action items, and keyword search.

Otter AI Live Transcription Interface  

However, both tools have areas for improvement:

• For Fireflies.ai to work, it needs to send bots during the meetings, which can be intrusive and awkward. The platform also has transcription accuracy issues and does not work offline.
• Otter.ai often struggles to accurately identify and attribute speaker comments, which can lead to confusing transcripts that require manual editing.

Importantly, both tools rely on a stable internet connection, limiting their usefulness in offline or low-connectivity scenarios, such as in-person meetings.

On the other hand, Jamie aims to combine uncompromising accuracy, strict privacy, and new productivity features, such as an AI chatbot. 

Jamie is a bot-free alternative to Fireflies and Otter.ai that works in any environment, both virtual and in-person.

Features: Otter AI vs. Fireflies vs. Jamie

Before diving deeper into the 3 tools’ features, here’s a quick summary of what each tool does best:

TL;DR

• Jamie is an AI-powered note-taker with offline support, strict privacy controls, and an AI chatbot that helps organize and analyze meeting content for you and your team. 
• Fireflies.ai offers meeting notes, live transcription, speaker talk time analysis, and sentiment analysis and is ideal for teams that are looking for action items after meetings.
• Otter.ai is best for teams seeking live transcription with mobile support and collaborative features.

Now let's explore the key features of each platform in more detail: 👇

Jamie Key Features

Detailed Meeting Summaries & Action Items

Similar to Fireflies.ai, Jamie is capable of providing you with summaries that show every important point and decision made during the meeting.

I’ve been saving time during our team’s meetings with clear notes and action items.

💡 The good thing about Jamie’s summaries is how scannable they are, as the platform organizes the summary in a way that is easy to understand and share with stakeholders.

High Transcription Accuracy

Jamie's AI note-taker consistently achieves transcription precision, even in complex multi-speaker discussions.

When we tested Jamie hands-on, the platform demonstrated the ability to capture nuanced details, jargon, and speaker-specific phrasing and accents.

💡 This is especially useful when you’re collaborating with international speakers who do not possess the highest level of fluency.

This ensures meeting notes are reliable and concise with zero manual edits required.

Privacy-First Architecture  

We built Jamie with user data and confidentiality as the top priority.

Our development team did not want intrusive bots to be joining your meetings, while also Jamie being able to work with any video platform.

All data is encrypted end-to-end, and processed following GDPR criteria. Audio is also deleted after transcription.

➡️ This makes Jamie well-suited for sensitive discussions, deal closing, and regulated industries.

Offline Transcription

Jamie stands out from Otter and Fireflies with its ability to transcribe meetings without an internet connection.

The platform enables accurate note-taking during in-person meetings, in places with unreliable connectivity, or when teams prefer local processing for security reasons.

This way, our tool ensures that every important conversation is transcribed and summarized no matter where you are or how good your internet connection is.

AI Meeting Assistant Chatbot

Jamie has an in-built CTRL + J shortcut that opens an AI chatbot sidebar to improve your meeting productivity.

You and your team can quickly search past meeting notes, brainstorm ideas, and receive draft recaps & next steps.

The AI chatbot is capable of learning individual preferences over time to provide your team with increasingly better recommendations.

Here’s what the chatbot looks like in a real meeting setting:

Jamie is the right choice if you:

✅ Are looking for highly accurate transcripts your team can trust, even for technical or sensitive discussions.

✅ Prioritize privacy and security, with fully encrypted, GDPR-compliant data handling. 

✅ Need the flexibility to capture meetings with or without an internet connection, such as in-person meetings.

✅ Think you’d benefit from an AI chatbot that knows what happened in previous meetings to optimize meeting prep and follow-ups.

Jamie isn't the best option if you:

❌ Prefer a tool with the most third-party integrations.

❌ Are looking for an AI meeting assistant that works on your mobile device.

❌ Need built-in sentiment analysis and personalized coaching.

Otter AI Key Features

Live Transcription

Otter.ai is an AI meeting assistant that helps teams get transcripts, automated summaries and action items.

But the platform stands out with its real-time transcription engine that uses speed recognition to convert speech to text in seconds.

This helps meeting participants to review the conversation as it flows.

Otter AI Chat

Otter.ai lets you get answers and generate content, such as emails and status updates with its Otter AI chat functionality.

I found this functionality useful for executives who need to get an update on all of the key meetings that happened in previous weeks.

You can then ask a follow-up question and the bot will dive into deeper detail.

Mobile Accessibility

Otter AI offers mobile apps for iOS and Android that allow users to capture ad-hoc meetings, interviews, and impromptu discussions while on the go. 

Offline recording mode ensures critical conversations are saved even without internet access.

AI Channels

Last but not least, Otter.ai offers the ability to combine live conversations with async updates.

You and your team can chat with Otter and get answers to drive your projects forward.

Otter.ai is the right choice if you:

✅ Prioritize real-time transcription as the core AI meeting assistance functionality. 

✅ Hold meetings outside the office and need reliable mobile apps for on-the-go transcription.

✅ Require a broad set of integrations with your existing tools and platforms.

Otter.ai isn't the best option if you:

❌ Need consistently accurate transcription and speaker identification in meetings with a lot of stakeholders.

❌ Need to transcribe meetings in real-time without an internet connection.

❌ Expect advanced AI post-meeting analytics and insights.

💡 Compared to Jamie, Otter might have a mobile app, real-time transcription, and pause auto-transcription, but lacks:

• Offline transcriptions.
• The ability to work on any video platform.
• Real-time AI analysis anytime and anywhere.

Also, it has to send a bot for the meeting.

Fireflies Key Features

Meeting Summaries & Action Items

Fireflies.ai offers what they call ‘’super summaries’’, which provides business leaders with:

• Detailed meeting overview of the meeting.
• Keywords discussed during the meeting (e.g., web development).
• Bullet point notes of the meeting notes, which are condensed into bite-sized actionable bullet points.
• Action items on what has been assigned and to who.

The platform also lets you rate its summary quality so it can be improved next time.

Highly Accurate Transcription Quality

Fireflies.ai offers an English transcription system that has been trained for conversations and meetings across a wide variety of accents.

After the bot joins your conversations, it’ll detect which one of your team members is saying what.

The platform also supports Spanish, French, Portuguese and Italian, amongst others.

Smart Search Capabilities

Fireflies.ai also stood out to me with its smart search capabilities that let you search not just keywords but also themes and topics.

Your team can search for action items, dates, times, metrics, and even questions.

It is also possible to create custom topic trackers, which will help you find discussions around objections, pricing, competitors, or metrics.

For example, business leaders might be interested in only looking at the #metrics topic tracker to find out more about the discussion around results.

Collaboration Features

Fireflies.ai helps you and your team collaborate with the meeting summaries, with:

• Soundbites, which are shareable soundbite snippets you can share from the dashboard.
• Threads, where you can leave comments at different parts of calls and a time-stamped note will be created.
• Embeds, such as embedding transcriptions and audio players in platforms like Notion, Medium, and Salesforce.

Fireflies.ai is the right choice if you:

✅ Are looking for an AI assistant that helps you summarize meetings.

✅ Are a busy executive who cannot remember everything that has been discussed in the last dozens of meetings.

✅ Are looking for best-in-class English transcriptions that can pick up on various accents.

Fireflies.ai isn't the best option if you:

❌ Do not want to have a bot joining your meetings.

❌ Want to use the AI assistant without an Internet connection.

❌ Want a free AI assistant with a comprehensive range of features.

💡 Compared to Jamie, Fireflies might have sentiment analysis, live transcriptions, and speaker talk time analysis, but lacks:

• Offline transcriptions.
• The ability to work on any video platform.
• A bot-free experience.
• Executive assistant sidebar.
• Multi-model AI support, such as Chat-GPT and Claude.

Pricing: Otter AI vs. Fireflies vs. Jamie

In this section, we’ll discuss the pricing structures of Otter.ai, Fireflies.ai, and Jamie.

TL;DR:

• Jamie has a generous free plan that gives you access to all of the core features of the platform. The pricing is based on seats for meetings per month, assistant messages per day and meeting limit.
• Otter.ai begins at a lower price point than Jamie ($8.33/month/seat) but it can quickly become expensive for teams due to per-user pricing and limited minutes in lower tiers.
• Fireflies.ai offers a free plan with unlimited transcriptions and access to their AI Assistant, AskFred. The platform’s Pro plan starts at $10/month/seat and can become quite expensive for large teams who need more functionality.

Jamie Pricing

Jamie’s pricing offers the most generous free tier from the 3 competitors alongside flexibly priced paid plans. 

Our tool aims to provide value to teams of all sizes and budgets, from individual professionals and early-stage startups to enterprise organizations. 

Free plan:

• Includes core advanced features like human-grade transcription, speaker identification, and AI chatbot assistant sidebar.
• Allows teams to thoroughly evaluate the product before committing to a paid subscription.

Paid plans:

• Standard Plan: Starts at €24/seat/month and unlocks more meetings per month, more minutes per meeting, and more messages to the AI meeting assistant chatbot.
• Pro Plan: Starts at €47/seat/month per month and adds more meetings, minutes and messages; plus priority customer support.
• Executive Plan: Starts at €99/seat/month and includes unlimited usage, dedicated account management and customized onboarding.

Otter AI Pricing

Otter.ai provides a free ‘’Basic’’ plan for individuals as well as Pro and Enterprise plans for larger organizations looking for more functionality.

Free plan:

• Includes 300 monthly transcription minutes and basic collaboration features.
• Transcriptions and summaries in English, French, or Spanish.
• Access to Otter AI Chat and the ability to add team members to your workspace.

Paid plans:  

• Pro Plan: Starts at $8.33/month/seat and offers 6,000 monthly transcription minutes, advanced search, and custom vocabulary.
• Business Plan: Starts at $20.00/month/seat and adds team-level billing, user management, and enhanced security.
• Enterprise Plan with custom pricing based on volume, featuring additional support, training, and integration capabilities.

Fireflies Pricing

Fireflies.ai offers a generous free forever plan with unlimited transcriptions alongside Pro, Business, and Enterprise plans.

Free plan:

• Limited AI summaries.
• 800 mins of storage per seat.
• Unlimited transcription for 69+ languages.
• Access to AskFred, the tool’s AI assistant. 
• Access to collaboration features, such as soundbites, comments, and video uploads.

Paid plans:

• Pro Plan: Starts at $10/month/seat and adds unlimited AI summaries, 8,000 minutes of storage per seat, and access to AI Apps, Feed, and Tasks.
• Business Plan: Starts at $19/month/seat and adds unlimited storage, and the ability to capture meeting video.
• Enterprise: Starts at $39/month/seat and adds custom data retention, rules engine, and dedicated account management with onboarding.

What Are Customers Saying About Otter AI, Fireflies and Jamie?

It wouldn’t be a complete comparison between these 3 tools without considering the opinions of the users of these platforms.

I’ll review each tool’s G2 and Capterra reviews and see what the common takes are in terms of what is good and what isn’t up to standard about each AI assistant.

TL;DR

• Jamie’s users appreciate the platform’s transcription accuracy, and ability to handle complex technical discussions, capturing nuanced details. Some users suggest that the tool should offer more post-meeting analytics.
• Fireflies.ai’s users believe that the platform has good accuracy and that the AI chatbot Fred is saving them hours of manual work. Despite that, some users note that integrating Fireflies into Zoom and Microsoft Teams is not very easy.
• Otter.ai’s users like the tool’s ease of use and depth of integration with video conferencing platforms. Some users claim that there are issues with recording reliability and transcription accuracy in noisy environments.

Jamie Reviews

G2 rating: 4.9/5.

What users love:

• Considered a productivity hack since it streamlines key tasks like reviewing past discussions and drafting follow-up action items.
• Good at handling complex and technical conversations with nuanced details.
• Users appreciate the platform’s privacy controls and commitment to data security.

‘’After researching and downloading different tools to generate meeting summaries, I decided to keep only this one. Why? Because it can transcribe, summarize, and detect action items with way more accuracy than the rest. I used 3 different tools during the same meeting, just to test them, and Jamie was the only one that got the details right. Now, my entire team is using Jamie.’’ - G2 Review.

‘’As the founder of a still small boutique management consultancy, time is the most important resource. Using Jamie means that I can focus on my actual work and not waste time setting up meetings, etc. In reality, it even means that Jamie saves me the work of a human assistant (approx. 45k annual salary). In addition to the financial aspect, it reduces the risk of human mistakes and misunderstandings to an insanely low level, so that I am always perfectly prepared.’’ - G2 Review.

Common complaints:

• Some users note that they’d benefit from more post-meeting analytics.
• Initial set-up can take time because the tool is best when it learns your specific terminology.

‘’Jamie excels in creating precise meeting summaries, but it’s worth noting that it shines brightest once it learns your specific terminology. This initial setup, requiring some hands-on input, is a small investment for the tailored accuracy and efficiency it offers in the long run.’’ - G2 Review.

Fireflies Reviews

G2 rating: 4.8/5.

What users love:

• Good transcription accuracy (more than 95%).
• AI-powered summaries and action items so no one forgets what needs to be done.
• Searchable records that the team can go back to.

‘’First off, let me tell you about the transcription accuracy. It's like having a stenographer with superhuman hearing and the typing speed of a caffeinated cheetah. No more squinting at my chicken scratch notes or trying to decipher what "prdct lnch Q4???" means. Fireflies.ai captures every word with over 95% accuracy, even when Jim from accounting mumbles his way through his quarterly report. The AI-powered summaries and action item extraction are like having a personal assistant who actually pays attention during meetings. No more forgetting about that crucial task buried in an hour-long discussion about the office's new recycling initiative. Fireflies serve it up on a silver platter, complete with deadlines and assignments.’’ - G2 Review.

It captures conversations in real-time, transcribing meetings accurately and creating detailed, searchable records. I no longer have to scramble to take notes or worry about missing important points during meetings. Fireflies.ai seamlessly integrates with platforms like Zoom, Microsoft Teams, and Google Meet, automatically organizing transcriptions by speaker and giving me instant access to key insights. It even generates real-time summaries and highlights action items, making it easy to track decisions and follow up on tasks. This has saved me hours of manual work and significantly reduced the risk of error, ensuring that the meeting minutes are always accurate and actionable. - G2 Review.

Common complaints:

• Linking Fireflies to Zoom and Microsoft Teams is not as easy.
• Not as intuitive when it comes to organizing and naming recordings.

‘’It took me a bit of time to work out how to link Fireflies to my Zoom and MS Teams accounts. Maybe the setup procedures could be made a little bit clearer. I had a Teams meeting once and although Fireflies was logged in when I logged off I did not get a transcript or notes. I think it may be that I was logged into two Teams accounts at the same time by accident!’’ - G2 Review.

Otter AI Reviews

G2 rating: 4.4/5. 

What users love:

• The platform is easy to use and enables users to focus on the conversation and not the note-taking part of the discussion.
• Good range of integrations with video conferencing platforms.
• Real-time transcription capabilities are also well-received.

‘’Otter.ai is a great AI tool to transcribe audio and videos. The premium version is great, as it allows you to upload more audio minutes. The best part is the time stamping and accuracy of it. I have been using the premium version for a long time now and the recent upgrade in which AI helps you to extract the required information from the conversation is extremely helpful. Exporting in different formats makes it quite easy to acquire the desired output. Dashboard is easy to use and it seems very welcoming to new users as well.’’ - G2 Review.

‘’My favorite thing about Otter is that I can pay full attention to those I'm connecting with on a call, without having to continuously take notes. Conversations can become more free-flowing, I can ask more questions and find out a lot more information because I know that Otter will take notes and record an audio transcript.’’ - G2 Review.

Common complaints:

• Occasional issues with recording reliability.
• Transcription accuracy is not as good in noisy environments or with poor network connections.

‘’For free features - it is very limited and sometimes in noisy environments or in slow networks it struggles a bit.’’ - G2 Review.

Final Verdict: Otter AI, Fireflies, or Jamie?

Each one of these AI platforms has different strengths and was built for different purposes.

That makes your choice dependent on what you’re looking for in an AI platform and the size of your organization.

• Jamie ▶️ Best-in-class transcription accuracy with unmatched privacy controls and offline functionality.
• Fireflies.ai ▶️ Good note-taker with detailed post-meeting analytics, summaries, smart search and action items.
• Otter.ai ▶️ Live transcription with mobile support, an AI chat, and good collaboration features with AI Channels.

All three tools bring valuable capabilities for individuals and teams, but they serve different needs and priorities.

Fireflies.ai works well for teams focused on post-meeting productivity with their detailed action plans for each participant and meeting summaries.

Otter.ai is ideal for real-time transcriptions during conversations, being able to capture different accents and collaborate with your team in AI Channels on what was discussed.

However, if you're looking for an AI meeting assistant that combines best-in-class transcription accuracy with enterprise-grade privacy protections and AI meeting assistant, Jamie is the clear winner. 

Its unique offline capabilities, AI meeting assistant chatbot, and commitment to data security make it the most comprehensive solution for both small and large teams.

Get started with Jamie’s free plan with no commitment required on MacOS and Windows.

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