10 Best Gong Alternatives & Competitors in 2025
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Looking for the best Gong alternatives to boost your sales team's performance?
You’ve been using Gong for transcribing meetings, and even though it’s powerful, something doesn’t feel right anymore. Maybe it’s not as flawless as you hoped, or perhaps the cost is starting to add up. Or maybe it's the steep learning curve slowing down onboarding and adoption across your sales team.
If this sounds familiar, we’re on the same boat.
After using Gong for several months, we found it to be an excellent fit for sales. However, we needed a tool that would also support the daily meeting intelligence needs of other teams and be simpler to use. In search of the best Gong competitors, my team and I tried multiple competitors, and we’re here to tell you what we found.
Before we get into the details, here’s the process we followed to shortlist our top picks:
- Tested each platform with our sales team to evaluate the tools' functionality and ease of use
- Spoke with current and former users to gather firsthand knowledge about their experience, highlights, pros, and cons
- Analyzed customer reviews from reputable sources to give you an unbiased view of what each solution really delivers
Be it AI note-taking, conversation intelligence, sales coaching, or call performance tracking, these tools cover different aspects of the sales enablement process. But first, let’s understand what prompts businesses to explore Gong alternatives in the first place.
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Why You Might Look for Gong Alternatives?
Gong comes with some notable benefits that make it a great addition to a sales team’s tech stack, such as:
➡️ Advanced call analytics to identify common objections or queries from customers, a prospect’s willingness to buy, and room for improvement for sales reps
➡️ Ability to share snippets of call recordings (or a full recording) with customers or the internal team
However, its limitations can be a dealbreaker for sales teams looking for error-free call transcriptions and an easy-to-manage call library.
Reason 1: Inaccurate Transcripts
Gong occasionally struggles with recognizing different accents, industry-specific terminology, acronyms, company names, or people's names. It also tends to produce grammatical and spelling errors. Users often have to manually edit the transcript before sharing it with clients.
Reason 2: Unreliable Search Function
Retrieving past call data is a challenge on Gong. The search function sometimes fails to detect what you’re looking for, and cannot find the call recording despite searching with the right keywords.
Reason 3: High Prices
Gong uses a per-user pricing model. The company doesn’t share its pricing structure publicly—you’ll receive a custom quote depending on your team size and requirements. On top of it, there's an annual platform fee that begins around $5,000, which makes the tool less accessible for smaller teams with limited budgets.
These issues can hinder your workflow and cause a significant strain on your budget, pushing you to look for Gong alternatives. What Are The Best Alternatives to Gong?
The 10 best Gong alternatives are:
- Jamie — Best overall AI-powered note-taker
- MeetRecord.com — Revenue intelligence platform that tracks key sales conversations
- Chorus.ai — Call analysis tool for benchmarking sales conversations and improving sales coaching
- Avoma — Meeting scheduling tool with real-time conversation intelligence
- Fireflies.ai — Budget-friendly meeting management tool for recording conversations and task creation
- Leexi.ai — Secure meeting notes app with extensive language support
- CallMiner — Comprehensive platform for call recording, call data analysis, and agent coaching
- Fathom — Quick transcription tool for small teams
- Novacy — Transcription tool for behavioral analysis of attendees
- Jiminny — Revenue intelligence tool with sentiment analysis
1. Jamie
Let’s start with the in-house favorite, Jamie. It’s an AI-powered note taker that helps you run meetings more successfully and derive insights from conversations. The tool is end-to-end encrypted and GDPR compliant, so your company’s confidential information always remains safe.
Full Disclosure: While Jaime is our own product, it made it to the top of this list because of its powerful note-taking ability, low learning curve, and safety features. In this section, we’ll discuss ways our team uses Jaime to make the most of our internal discussions, customer interactions, and investor meetings, and how you can do the same. We aim to communicate our real experience with the tool, and help you with a transparent review. Let’s take a closer look at Jaime’s key features that make it the best Gong alternative. ⤵️
Jamie Features
1. Transcription Accuracy
Whether it’s a one-on-one meeting or a multi-speaker discussion, Jamie transcribes our conversations with high accuracy. It captures the nifty nuances of the way we talk, such as accents, industry jargon, and user-specific phrases. Supporting over 15 languages, it’s a great addition to our diverse team. It gives us error-free transcriptions, so we don’t have to spend time on manually editing the document for grammatical or spelling errors.
2. Automatic Summary and Follow-Up Email Generation
Jamie captures the audio from our system and microphone and generates a transcript with speaker recognition. From there, it automatically produces human-like summaries to help us quickly go over the meeting’s key talking points, and also highlights important decisions and tasks. Jamie can automatically turn these summaries into follow-up messages and recommend action items—a simple yet effective way to keep the customer engaged after a call.
3. Ask Questions Across Meetings
We have to revisit past meetings frequently to understand how we can improve our product features and enrich customer experience. This is something Jamie excels at—it instantly retrieves insights from previous call recordings. It saves us a ton of time, as we don’t have to manually sift through old transcripts.
4. Suitable for Virtual and In-Person Meetings
Our team could be working from the office, home, or a cafe, Jamie captures both virtual and in-person meetings and organizes every discussion. As Jamie is entirely audio-based, we can also use it in real-life meetings without having an intrusive bot snooping on our conversations.
5. Sales Conversation Analysis
Jamie analyzes sales conversations to spot key buying signals and anticipate objections, helping our sales team close more deals. It also reviews meetings to highlight deal risks, uncover new opportunities, and provide coaching to improve team performance and drive more conversions.
Jamie Pricing
Jaime offers 4 pricing tiers:
- Free: Offers 10 meetings per month, with a recording limit of 30 minutes and 20 messages/day, along with transcription, speaker recognition, task and decision detection
- Standard: 24€/month per user. It unlocks 20 meetings per month, 3-hour meeting limit, 40 assistant messages/day, and priority support
- Pro: 47€/month per user. It upgrades you to 50 meetings/month and 100 assistant messages/day
- Executive: 99€/month per user. You get unlimited meetings and unlimited assistant messages
Jaime also has a Team plan and Enterprise tier, but the quotes depend on specific business requirements.
How Does Jamie Compare to Gong?
- Jaime is suitable for all types of meetings, including non-sales related ones, whereas Gong is specifically designed for sales
- Jaime works for in-person meetings, but Gong doesn’t
- Jaime is hosted in the EU, while Gong operates in the Amazon Web Services (AWS) cloud using a Virtual Private Cloud (VPC)
- Jaime offers a free trial, but Gong doesn’t
- Jaime doesn’t require any platform fee on top of subscriptions, but Gong does
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Jamie Pros and Cons
Pros
✅ Quick and easy meeting notes sharing
✅ Works across all video conference platforms
✅ Customizable meeting templates to structure conversations
✅ Simple user interface
Cons
❌ Costs more than entry-level transcription tools
❌ New to the market with a smaller user base
2. MeetRecord.com
MeetRecord is a revenue and deal intelligence solution that offers insights into sales conversations. While trying the tool, the Smart Trackers feature stood out for me. They allowed me to easily monitor product feature mentions and competitor references in our sales calls, and my team used the data to refine our offerings.
Best for: Tracking key sales conversations
Similar to: Avoma, Clari
How it differs from Gong
MeetRecord integrates with multiple CRMs such as Salesforce, HubSpot, HighLevel, Pipedrive, Zoho, Close, and more CRM tools. Gong’s native integrations are limited to Salesforce and HubSpot.
Who Is It For?
MeetRecord is ideal for sales teams aiming to track deal health and uncover key objections during sales calls. It's also useful for managers who want to analyze sales conversations to boost their team's performance and streamline the sales process.
MeetRecord’s Top Features
- Centralized repository to store calls and categorize them into folders
- Tracking conversation metrics such as talk-to-listen ratio and longest monologue
- Real-time alerts for critical deal activities
- Comment on call snippets to provide feedback to the sales team and ensure smooth collaboration
MeetRecord Pricing
MeetRecord offers 3 pricing tiers:
- Professional: $39/user per month. This plan offers intelligent call summary and analysis, market trend analysis, and call library
- Business: $59/user per month. This plan includes real-time deal health insights, win/loss analysis, and prospect intent tracking
- Enterprise: Custom pricing. Designed for enterprise teams, this plan offers revenue forecasting and unlimited mock buyer calls
Source: G2
MeetRecord Pros and Cons
Pros
✅ Powerful analytics dashboard
✅ Robust integrations
✅ AI-powered deal recommendations
Cons
❌ Slow transcript
❌ Less powerful search function while looking for a specific call recording
3. Chorus by Zoominfo (Previously Chorus.ai)
Chorus, now a part of Zoominfo’s marketing intelligence platform, is a powerful call analysis tool. By analyzing data from sales calls, meetings, and email, it helps you with accurate forecasting and sales call coaching. I particularly loved using the Chorus mobile app. It came in handy when I needed to prepare last minute for a meeting and had to sit with my previous call recordings on the commute.
Best for: Benchmarking sales conversations and sales coaching
Similar to: Wingman, CallRail
How it differs from Gong?
Since it’s tied to ZoomInfo’s database, Chorus offers deeper insights into the company’s sales data and market intelligence. It takes into account sales conversations, as well as buyer intent, account-level intelligence, and a comprehensive view of a prospect’s journey. Gong, on the other hand, extracts insights solely from conversations with prospects/customers.
Who Is It For?
Chorus is ideal for sales and revenue teams looking to improve performance through conversation intelligence and sales call coaching.
Chorus’s Top Features
- Get call recordings and transcriptions within minutes of ending a call
- Identify winning pitches and turn them into coaching materials
- Rate sales reps’ performance and leave personalized feedback with scorecards
- Create Smart Playlists to auto-add calls that meet your criteria and build a collection of top calls for virtual shadowing
Chorus Pricing
ZoomInfo Chorus hasn’t listed its prices publicly. It offers custom plans depending on specific user needs.
Chorus Pros and Cons
Pros
✅ Automatically flags risks
✅ Provides detailed analytics about previous meetings
✅ Outlines action items from meetings
Cons
❌ Meeting summaries could be more detailed
❌ Clunky website makes it difficult to navigate for new users
4. Avoma
Avoma is a meeting assistant that doubles up as a scheduling and coaching tool. The Answer Assistant feature drew me in—it helped our sales reps with real-time, contextual Answer Cards to handle difficult questions without breaking a sweat.
Best for: Meeting scheduling and real-time conversation intelligence
Similar to: Otter, Fireflies.ai
How it differs from Gong?
Avoma auto-scores every call objectively and comes with built-in scheduler and lead router—these features are missing in Gong's sales engagement platform.
Who Is It For?
Avoma works well for sales teams, customer support teams, and product teams to improve their meeting outcomes.Avoma’s Top Features
- Real time transcript in 60+ languages
- Automatic reminders before meetings to avoid no-show
- AI-generated custom scorecards to run coaching on auto-pilot
- Talk pattern analysis of top sales reps
Avoma Pricing
Avoma’s pricing tiers are:
- AI Meeting Assistant: $19/month per user. It offers unlimited transcription and scheduling
- Conversation Intelligence: $59/month per user. It comes with manual and AI Scorecards, and talk pattern and topic intelligence
- Revenue Intelligence: $79/month per user. It offers automatic CRM field updates and roll-up forecasting
Avoma Pros and Cons
Pros
✅ Robust integrations with conferencing, CRM, and Dialer tools
✅ Helpful training documentation for new users and great customer support
✅ Accurate speaker identification during group meetings
Cons
❌ Limited tags for call recordings
❌ Transcripts can be inaccurate at times
5. Fireflies.ai
Fireflies.ai is a meeting note-taking tool designed to track speaker talk time, analyze sentiments, and identify monologues. The tool is quite simple to get started with, and I loved how I could automatically create tasks in Asana (you can do the same for Trello or Monday.com) by using voice commands during meetings.
Best for: Seamless meeting summary and task creation from meetings
Similar to: tl;dv, Grain
How it differs from Gong?
Fireflies.ai is easy to use and doesn’t have much of a learning curve, whereas Gong requires training to fully make sense of the platform.
Who Is It For?
Fireflies.ai is ideal for teams looking to automate the process of capturing, transcribing, and analyzing meetings and conversations in a cost-effective way.
Fireflies.ai Top Features
- Transcribe and summarize meetings across MS Teams, Zoom, Google Meet, and more
- Invite Fireflies.ai Notetaker to meetings on your calendar
- Generate action items, tasks, and questions from meetings
- Share meeting notes via Slack, Asana, and Notion
Fireflies.ai Pricing
Here are the pricing tiers:
- Free: Offers 800 minutes of storage/seat
- Pro: $10/month per seat. Unlocks unlimited AI summaries and 8,000 minutes of storage/seat
- Business: $19/month per seat. Offers unlimited storage
- Enterprise: $39/month per seat. Comes with a dedicated account manager and private storage
Fireflies.ai Pros and Cons
Pros
✅ Offers detailed meeting summary and notes
✅ Organizes transcripts by speaker
✅ Allows custom privacy controls
Cons
❌ Limited free plan
❌ Bots enter into your meetings
6. Leexi.ai
Built in Europe, Leexi.ai automates note-taking. I found it helpful for my meetings across platforms (Google Meet, Zoom, MS Teams) and also offline meetings.
Best for: Teams with a diverse workforce
Similar to: Apollo.io, Fathom
How It Differs from Gong?
Leexi.ai has an intuitive dashboard which is simple to navigate, as compared to Gong’s more complex and feature-heavy dashboard. It also supports automatic language detection, which may not be a strong suit of Gong.
Who Is It For?
Leexi.ai is ideal for sales and customer success teams looking for a secure meeting notes app with extensive language support.
Leexi.ai’s Top Features
- Get detailed meeting summary reports including action items and their assignment to the right individuals
- Identify your sales team’s strengths and weaknesses with scorecards
- Get weekly trend reports
- Receive summaries in your email, Slack, and CRM
Leexi.ai Pricing
The pricing tiers are:
- AI-Meeting: $23/month per user. Includes AI summary, follow-up tasks, and custom vocabulary
- Business: $39/month per user. Offers all the features of AI-Meeting, along with CRM and VoIP integration
- Enterprise: Custom pricing. Includes all Business features, along with priority support and advanced call analytics
Leexi.ai Pros and Cons
Pros
✅ Compliant with GDPR and ISO 27001
✅ Supports 120+ languages
✅ Customizable call summaries
Cons
❌ Search function needs improvement
❌ Limited free trial
7. CallMiner
CallMiner is a comprehensive platform for conversation intelligence. It comprises multiple tools catering to call recording, call data analysis, and agent coaching. I explored Record, which is a dual-channel audio capture tool that ensures high-quality stereo recording. The transcription accuracy was impressive.
Best for: High-quality stereo recording
Similar to: Observe.AI, Talkdesk
How It Differs from Gong?
CallMiner’s conversation analytics are great for frontline agents, quality management teams, and sales teams. Gong, on the other hand, focuses more on sales teams.
Who Is It For?
CallMiner is perfect for contact centres and customer service teams looking to analyze customer feedback and identify unmet needs, and sales teams interested in improving agent performance.
CallMiner’s Top Features
- Extracts actionable insights from audio, text, chat, and email
- Real-time alerts to allow supervisors to support sales reps in critical moments
- Helps understand customer expectations to leverage up-sell and cross-sell opportunities
- Highlights the phrases and messages that drive the best sales results
CallMiner Pricing
CallMiner offers custom prices depending on specific business needs.
CallMiner Pros and Cons
Pros
✅ One-stop solution for conversation intelligence
✅ Allows you to categorize calls and mine insights
✅ Excellent customer support
Cons
❌ Feels overwhelming for new users
❌ User interface isn’t as intuitive as competitors
8. Fathom
Fathom is an AI-powered note-taking app that creates meeting transcripts in seconds and syncs them across CRMs. While using the tool I was impressed by the clips feature that allowed me to share snippets in Slack with a few clicks.
Best for: Fast meeting transcriptions
Similar to: Otter.ai, Firefles.ai
How It Differs from Gong?
Fathom prioritizes simplicity by focusing on meeting transcripts, summaries, and cross-platform syncing. It provides the only tools you need to run efficient meetings and doesn’t overwhelm you. In comparison, Gong positions itself as a comprehensive revenue intelligence platform that also transcribes meetings, and the features can feel bloated for non-sales teams.
Who Is It For?
Fathom is perfect for smaller organizations and startups looking for an affordable tool that cuts down the time required to conduct efficient meetings.
Fathom’s Top Features
- Straightforward AI note-taking app that has a low barrier of entry
- Ask Fathom AI for action points and feedback based on transcripts and improve meeting effectiveness
- Generate quick summaries that can be shared with HubSpot, Salesforce, Zapier, Notion, Slack, and other tools
- Go international with Fathom’s 28 supported meeting languages
Fathom Pricing
Fathom works on a freemium model:
- Free: Unlimited storage and recordings for all
- Premium: $15/month. This plan includes 14 advanced AI summaries and Zapier automation
- Team Edition: $19/month. Support team meetings with unlimited playlists of highlights and other features
- Team Edition Pro: $29/month. Includes deal view and coaching metrics along with data compliance for enterprises
Fathom Pros and Cons
Pros
✅ Fast transcriptions and summaries
✅ Intuitive clip sharing through Slack
✅ Powerful Fathom AI for meeting intelligence
Cons
❌ It works best for online metrics and becomes less effective for in-person meetings
❌ Lack of extensive integration with Microsoft tools
9. Novacy.io
Novacy is a meeting transcription tool that goes beyond its competitors to look for non-verbal cues in meetings. It highlights contexts that are not expressed explicitly to help improve meeting performances.
Best for: Behavioral analysis of attendees
Similar to: Chorus.ai, Fathom
How It Differs from Gong?
Novacy’s value proposition is non-verbal communication analysis. Cues like hand gestures, shoulder shrugs or facial expressions can say many things without saying anything. It can also automate transcriptions and provide you with multi-level summaries. Gong, while offering similar transcription services, doesn’t have behavioral analysis that often becomes the difference between a closed deal and a missed opportunity.
Who Is It For?
Novacy is ideal for sales managers and salespeople looking to improve meeting performances and close deals faster. SMBs and mid-market sales teams will get the most value out of it.
Novacy’s Top Features
- Get automated meeting summaries synced with your CRM
- Automate email follow-up based on meeting documents and nonverbal feedback
- Improve sales coaching with Novacy’s AI tool that uses the behavioral intelligence platform
- Get alerted on deal risks within meetings and take proactive steps
Novacy Pricing
Fathom works on a freemium model:
- Team: $95/month. Includes behavioral analysis, AI call summary,and CRM integrations
- Professional: $119/month. Includes AI-powered coaching and sales performance analysis
- Enterprise: Custom plan built for specific team needs
Novacy Pros and Cons
Pros
✅ Powerful note-taking and meeting summaries
✅ Topic highlights and key points of interest
✅ Context analysis to win over disinterested prospects
✅ AI sales coaching to improve close rates
Cons
❌ Limited integration hinders scaling
❌ Not fully developed for enterprises
10. Jiminny
Jiminny is a revenue management platform with fleshed-out call capture and call scoring features. It evaluates customer sentiment and rates call quality based on goals achieved.
Best for: Revenue intelligence features
Similar to: Claap, Firefles.ai
How It Differs from Gong?
Jiminny excels at tracking sales meeting KPIs such as monologue durations and talk-to-listen ratio and it helps sales managers track the performance of salespeople. Gong offers similar services but customers may end up paying more for it.
Who Is It For?
Small but growing companies that require call scoring and revenue tracking will benefit from Jiminny. Sales managers looking to close loopholes in the sales pipeline will also love Jiminny.
Jiminny’s Top Features
- Get automated call scoring
- Understand blockers, customer engagement, deal risk, and receive coaching feedback with Ask Jiminny
- Crystal-clear video and audio call recordings
- Integrate the tool with Zoom, Salesloft, RingCentral, Outreach, and more
Jiminny Pricing
Jiminny’s pricing tiers are:
- Pro: $85/month per user. It offers unlimited integrations and onboarding support
- Enterprise: Custom pricing. It includes all features of the Pro model, along with personalized onboarding custom CRM integrations
Jiminny Pros and Cons
Pros
✅ Creates action items for a custom follow-up after a call
✅ Saves meeting intelligence data directly to your CRM
✅ Summarizes critical deal information across your team
Cons
❌ Limited language support
❌ Takes time for a call to log
Record Your Meetings And Get Actionable Insights Without Spending A Fortune
At the end of the day, the best Gong alternative for your workflow depends on your requirements and budget. The tools we’ve discussed above offer seamless meeting intelligence, automate mundane tasks like note-taking, and analyze conversations to help you get better at closing deals. While their basic functions are similar, they cater to diverse use cases. For instance, Chorus and Avoma focus more on sales coaching, Fireflies.ai offers real-time conversation intelligence, and Leexi.ai supports multiple languages, making it ideal for remote teams with a global workforce. But if you’re looking for a tool that does it all and that too without breaking the bank, Jamie stands out as the best option. It’s easy to use, keeps your data safe, offers quick and accurate transcription, provides conversation analytics, and improves meeting productivity. Sign up for a free trial to experience it yourself!Or if you’d like to see the tool in action before making a move, book a free demo.
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